First time selling need help please
Alright, so I’m selling an Xbox one with 9 games and all the cords right and a brand new controller right. Someone bought it, 80$ + 13.12$ shipping + 6.90$ tax.
At the bottoms of the page it says
What you earned:
order total: 100.2
eBay collected from buyer
sales tax: -6.90
Selling costs
transaction fees: -13.65
ad standard fee: -11.30
Order earnings: 68.17
which is a number I’m cool with right. Than I go press “purchase shipping label†I go there, and it says it costs 27.79…. So my question is, does that 27.79 COME OUT of the 68.17? Because that’s a pretty **bleep** high number, so therefore is it pretty much telling me that I’m only getting 40 **bleep** dollars for an entire Xbox, a brand new controller, all the cords, and 9 **bleep** games???? I look online and it says they’ll “only take 10-15%†but this is literally 50 **bleep** % like what the **bleep**? This has me mad as hell I’m not selling my **bleep** and canceling the order if that’s the case. I’d be better off going to GAME STOP.. do you know how pathetic it is that I would get more money from game stop?
kabilab
·2 years agoTarky, I sold my first game in the fall of 1992 and have continued to this day. Dependent upon the titles of the games, your items were so lowly priced, in my opinion, you did not need to promote the package. That would have saved you $11+.
Only you can decide whether to proceed with the sale or cancel. As others have stated, with you being a new seller, your money will be held. Your current need must factor into your decision.
25thstreetpeddler
·2 years agoHey there! I just peeped your listiing and see you've likely under valued your shipping costs across all of your items based on the shipping displayed on your items. If you want to message me directly I can try to help you sort it out. I'm relatively new to eBay selling too and know there's a learning curve on getting your shipping estimations to where you're not losing money. It's a combination of packaging dimensions, weight, destination and shipping method. You don't have to offer a ton of options, but you need to get a single option right. And packaging can make a big difference. Even recently I had a potential buyer contact me to ask why one item's shipping was so high. When I checked it out it , I was horrified to find that item was listed with almost $100 in shipping fees. I discovered that the box size I'd entered into the listing was making the shipping go off the charts. I changed the width of the box from 12 inches to 10 inches and boom! After that 2 inch adjustment - shipping went from $100+ to $8.83. Also, how did you arrive at the $27.79 label price? Is this after packing and weighing the actual boxed Xbox? Anyhow...DM me if you want some help.
inhawaii
·2 years agoJust curious, why do you put the dollar sign after the number?
ten_o_nine
·2 years ago@inhawaii
The placement of the dollar sign ($) before or after the amount is a matter of convention and regional variation.
- In the United States, Canada, and Australia, it's common to write the dollar sign before the amount: $100
- In the United Kingdom, Ireland, and some other countries, it's common to write the dollar sign after the amount: 100$
Both are common.
inhawaii
·2 years agoI see so many posts here where the OPS are registered in the US yet putting the $ after the number.
It always makes me curious why.
Was wondering if that's how they're teaching it nowdays.
ten_o_nine
·2 years ago@inhawaii
I see so many posts here where the OPS are registered in the US yet putting the $ after the number.
It always makes me curious why.
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In today's globalized world, migration is common. Every day, hundreds if not thousands of individuals leave their home countries in Europe to start a new life in the United States
ten_o_nine
·2 years ago@inhawaii
But at least they use the same **bleep**
ittybitnot
·2 years agoJust curious, why do you put the dollar sign after the number?
@inhawaii
Some write it as it is spoken. @ten_o_nine gave you a solid explanation as well. You alone always seem to be irritated by this. Below is some desensitization therapy so you will get used to it and not be so offended over time:
20$ 230$ 24.78$ 15USD 27USD 32US 45.89US 87J 88J $25J (J is for Jamaican dollars, but that is part of the advanced course).
Like you anyway.
inhawaii
·2 years agoNah, not irritated, just curious.
inhawaii
·2 years agoYou sold the item for $80 + $13.12 shipping.
Where did you come up with $13.12?
Ebay will take their cut of that $13.12 (about $2.50).
So you really undercharged for shipping.
ckimodog
·2 years ago@bigtarkybo
You don't need to post your question with the MANY bleeps again. Many were nice enough to answer your first "bleep" question. Please be respectful of the helpful's here and this forum. We're all adults...please respond as one. TY.
ittybitnot
·2 years ago@bigtarkybo
I just looked at your listing. It shows (if I were to purchase this) shipping would be $27.79 in FL from you in CA. Where is your $13.12 coming from? Even calculated to Los Angeles it would be $15.11 unless you did not know about changing your shipping preferences to NOT offer your discounted rate (they are setting everyone's to YES) to the buyer . You also have been assessed a pretty steep "promotion" or add fee of $11.30. Did you promote this at a high percentage? Why? Did eBay suggest you do this, and you obeyed?
Generally, if you charge for shipping, the buyer pays that amount and it is given to you to purchase the label. Looks like you got only $13.12. If the address is closer to you, did you fill out the from/to, weight, and size appropriately when purchasing the label? Are you using eBay labels? At first glance, it appears you may not be using the appropriate information when getting a price for your shipping label.
bigtarkybo
OP2 years agoYeah looking back some of the information wasn’t right and yeah I accepted the promotion because it said it was only 1$ when it popped up after making the post, than it sky rocketed after. The guy who purchased it is in Turlock CA which is only a few hours away from where I stay at. I didn’t put the correct hieght and weight I just left it what eBay puts it at default because I didn’t think that would affect anything. Looking back that’s pretty dumb of me to think that.
kensgiftshop
·2 years agoYes, the shipping cost will come out of that.
If the buyer only paid $13 for shipping, but it's going to cost you $27, you made a mistake entering the weight and dimensions in the listing.
ckimodog
·2 years ago@bigtarkybo
Yes, it comes out of the cost remitted by the buyer who paid you for the shipping cost as well as the item. Next time you need to weight and measure your item before posting the s&h price as this is the result and you will not receive the amount of cash you thought you would. Do more research and read up on being a seller on eBay. It can be very helpful for you in the future.
PS All of your shipping prices are WAY off and you need to re calculate them or you are just going to lose more money guessing the S&H price.
Congrats on your sale!
bigtarkybo
OP2 years agoThank you I really appreciate that, I didn’t know that about the shipping, I just let it stay at the automatic price it sets it at, thank you for the advice that really means a lot I didn’t know any of that would factor in. Thank you for being nice as well
dbfolks166mt
·2 years agoThank you I really appreciate that, I didn’t know that about the shipping, I just let it stay at the automatic price it sets it at, thank you for the advice that really means a lot I didn’t know any of that would factor in. Thank you for being nice as well
Most of us have made errors at one time or another while selling. I made my share as a rookie and things were less complicated back then. The first thing you should know as a seller is eBay is out for eBay and to maximize their value to their shareholders and nothing more. They will do everything possible to achieve that goal often at the expense of the seller and occasionally the buyer.
Most of the eBay "suggestions" are an effort to do just that. For the most part the whole promoted listings initiative is a sham but it was a way for eBay to increase revenues without looking like the bad guy by doing an across the board FVF increase. There is NO WAY to actually prove that the use of PL helps increase sales although some swear by it. You will see suggestions for starting auctions at $.99 and suggested starting prices for items you are listing which are often well below what like items are actually selling for either on eBay or elsewhere. The latest is eBay's attempt to entice, quasi force, sellers to pass along shipping discounts to the buyers. If you receive that notification OPT out of it.
Shipping can be the most daunting task to actually figure out. While I use USPS to ship most items there is a point at which UPS becomes a cheaper alternative. Usually this is do to the size of the package. While most of my items ship USPS Ground Advantage or Ground Advantage Cubic there are some things that I ship using USPS flat rate envelopes or boxes. I once sent 47 pounds of lead in a USPS medium flat rate box from Virginia to Colorado for $14.38. The next cheapest option was UPS ground at $59.62.
I also have not purchased shipping labels through eBay for a LONG time. I utilize Pirate Ship which has about the same discounted rates as eBay, sometimes better and I purchase those labels with a cash back credit card which further drives down my shipping costs. I simply load up the tracking information into the order once I have purchased the label.
You currently do not accept returns. You should be aware of what that actually means and it does NOT translate to no refunds. The buyer is protected by the MBG on all transactions. This forum can be your best source of information as a new seller but it is always best to ask the questions before you hit an issue.
https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210
ten_o_nine
·2 years agodoes that 27.79 COME OUT of the 68.17?
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Yes.
steady2304
·2 years agoI have 2 questions for you.
#1 Where did you come up with the $13.12 you charged the buyer for shipping?
#2 Why did you promote the listing at such a high percentage 11.3%?
It never fails to amaze me that new sellers don't read the TOS and seller fees schedule before listing and then complain when they think they are being shafted by eBay. You chose the wrong shipping cost and to promote the listing without fully understanding what you were doing. Hopefully you don't cancel the sale and take this as a learning experience to read before listing. Also, if you do ship to your buyer don't expect your payment for at least 30 days as eBay policy holds new and infrequent sellers' funds for up to 30 days to make sure there are no problems with the sale.
You can access the shipping money if you use eBay labels to ship.
ittybitnot
·2 years agoYou chose the wrong shipping cost
@steady2304
In the case of the OP's listing it was set to CALCULATED shipping. The OP is listed as being in California. CA to me in FL would be the $27.79. If the OP is actually in California, and shipped to Los Angeles the cost would be $15.11.
So, yes, something is not right. Just not sure what it is yet.
bigtarkybo
OP2 years agoOther people noted I probably put the wrong weight and height which I know i did looking back. I just left it at the default eBay puts it at which is completely wrong on my end. The guy who bought it is in Turlock Ca, which is only a couple hours from me
ittybitnot
·2 years ago@bigtarkybo
Don't beat yourself up over it. When you use calculated shipping, you have to put in the measurements of the parcel, and the weight for it to work correctly. This may involve you having an appropriate box ready BEFORE you make the listing, have a postal scale, and some general packing material on hand. Size is quite crucial, since anything "oversize" is going to bump up the price considerably.
Have no fear though, eventually with a lot more experience, you may even be able to look at an item and just about "know" without being so prepared in advance. Until that day, err on the side of caution.
You probably need to go in and revise your current listings accordingly so this doesn't happen again. I would stay away from promoting your items until you know more about it (see if you can turn them off) . Always be cautious when eBay says something is good for you, easier, streamlined, set it they will take care of it.....LOL.... As a newbie they are likely to tell you the best plan would be to use the auction format and start your bidding at 99 cents. Don't do it. eBay will not be around when it costs more than what you got when you honor that 99 cent sale.
Cancelling the sale because you don't like the price earns you a nasty defect on your account. Just a few of those and you will be gone for good, never to sell again. Read, learn, ask questions so you don't get fooled again! It is a really good idea to visit these boards often to keep up the latest scams, so you don't fall victim in the name of good customer service.
You can use this page for a lot of your questions. If you don't find the answer, don't understand it, or are not sure, DO COME BACK HERE before you hit the eBay quick sand trail again!
https://www.ebay.com/help/home
Good luck!
dbfolks166mt
·2 years agoOthers have already answered your question about where the money comes from but you are a new seller and there are couple of things you should be aware of.
1. EBay charges 13.25% FVF (for most categories) on the total purchase (items cost + shipping + sales tax) + $.40. You DO NOT have to use promote listings which is the ad standard fee that is entirely optional and your choice.
2. It is critical that you have the proper weight and dims in the listing if you are using calculated shipping. As long as you are NOT passing along the shipping discount to the buyer the shipping the buyer paid should exceed what it actually cost you for the label. In this case there is something wrong since the buyer only paid you $13.12 for the shipping.
While the effective eBay fee is always a bit higher than the 13.25% it seldom exceeds 20% unless the seller is promoting the listing or making some other error when listing, aka the shipping cost. Had I been the buyer I would have paid you $27.79 in shipping cost.
What were the dims on the package, what was the weight and what zip code did the item ship to? Are you passing on the shipping discount to the buyer? Check your seller settings.
ten_o_nine
·2 years agowhich is a number I’m cool with right. Than I go press “purchase shipping label†I go there, and it says it costs 27.79…. So my question is, does that 27.79 COME OUT of the 68.17?
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Yes.
Unavailable member
·2 years ago