eBay Community logo
    • Home
    • News & Updates
    • Buying & Selling
      • Buying
      • Selling
      • New to selling on eBay
      • Seller Tools
      • Shipping
      • Returns
      • eBay Advertising
      • Payments
      • Mobile Apps
    • Explore Categories
        • eBay Motors
        • Electronics
        • Collectibles & Art
        • Home & Garden
        • Clothing, Shoes & Accessories
        • Toys & Hobbies
        • Sporting Goods
        • Books, Movies & Music
        • Health & Beauty
        • Business & Industrial
        • Jewelry & Watches
        • Specialty Services
        • eBay Partner Network
        • Accessibility
        • eBay Developers Program
        • eBay Cafe
        • eBay Live
        • Community Mentors
      • Ask a Mentor
    • About
      • About the Community
      • Share Community Platform Feedback
      • Report eBay Technical Issues
      • About eBay
    • Community Events
      • Events
      • Seller Circle Hosts
      • Seller Circles
    • eBay Help
    All PostsDiscussionsBlogsIdeasQuestions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions
    • Buying & SellingChevronRightIcon
    • SellingChevronRightIcon
    Feedback shown on a listing

    Is there a way to change the 3 feedbacks that pop up at the bottom of a listing?  They're not the 3 most current it just seems to be random maybe but in my instance they aren't the best ones and I think it's hurting me.  They're positive feedbacks but they could be better.  Seems like Ebay would want to encourage sales and allow to sellers to select which 3 feedbacks to display but I can't find a way.  

    justin0467
    justin0467
    2408View listings
    Posted 2 years ago·Last reply 1 year ago
                                           
             
    5 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    kandf_vintage_finds

    kandf_vintage_finds

    ·1 year ago
    2230View listings

    I don't think you can pick and choose which feedback(s) to display

    On my listings AI picks the most "glowing" "fabulous" "perfect" etc.... to display.  Not the newest.

    I'm thinking that most buyers don't scroll down far enough to see these.

                                           
    jumpinjimbo

    jumpinjimbo

    ·1 year ago
    3069View listings

    I agree with you and have the same problem. There are times when I think that eBay is working AGAINST me rather than WITH me. I'm very eclectic and sell a variety of vintage/antique items, but for some reason (unknown to me), eBay has chosen a feedback I received for a knife that I sold long ago. That is probably the worst item I would have picked to be at the top of a list of feedbacks received. BUT.....GUESS WHAT?.....eBay picked it and you can't change it.

     

                                           
    slippinjimmy

    slippinjimmy

    ·2 years ago
    4View listings
    @justin0467 wrote:

    Is there a way to change the 3 feedbacks that pop up at the bottom of a listing?  They're not the 3 most current it just seems to be random maybe but in my instance they aren't the best ones and I think it's hurting me.  They're positive feedbacks but they could be better.  Seems like Ebay would want to encourage sales and allow to sellers to select which 3 feedbacks to display but I can't find a way.  

    There is no way for you to change them, eBay picks them because they are "relevant" to the current listing. If you sell a wide variety of one offs there won't really be any that are truly relevant so the older ones shown might just be from the same Category.

     

     

                                           
    soh.maryl

    soh.maryl

    ·2 years ago
    110View listings

    It does look like that eBay has dropped in a couple of six month feedbacks into the middle of your "past month" feedbacks.  Perhaps those six month ones were from buyers who waited til close to the end of the 60 days to post and the others were more recently posted.

    You, as the seller, cannot rearrange the FB order.  They ARE positives, however, and at the rate you are selling, should drop off the 1st page pretty soon.  

                                           
    justin0467

    justin0467

    OP2 years ago
    2408View listings

    Ok. Thanks for your help

                                           
                                                                                     
    •                                                              
    •                                                              
    •