False claims by buyer of empty package | Selling

wzrdgio · 2024-11-12T00:39:48.746000Z

Just recently, Nov. 6th I got an email from ebay stating the buyer is claiming a return since I supposedly sent an empty package. The buyer received their package Oct. 15th and they waited so long to say they received their package empty. That alone should be proof that the package was sent complete and the buyer is trying to come up on a new seller. I also have multiple pictures and video proof of me packaging the product. I also grabbed the receipt from usps and states the itemsâ€™ total weight, which was 4lbs and .8oz at the usps scale. I kept the receipt for proof in case anything like this happened. I am not sure what else I can do next but I found the guy fishy from that start. He was so hesitant and dragged to pay, but had good ratings as a buyer. I am pretty furious and just wish for the justifiable to happen. Any assistance would be highly appreciated.

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False claims by buyer of empty package | Selling | eBay Community