Extend buyer offer expiration for businesses not open on weekends/holidays.
Summary: labradorelectric proposed a feature request for eBay to allow sellers to manually extend buyer offer expirations or set custom duration windows based on business hours. They explained that their office is closed over weekends, causing them to miss offers. eoma689485 suggested using an auto-accept option, but labradorelectric prefers manual control and wants flexibility for changing accepted amounts over time. fabrics24 agreed with the proposal, sharing similar frustrations regarding weekend offer expirations.
I want to propose a feature request regarding buyer offers. Currently, offers expire relatively quickly, which creates an issue for sellers who operate on standard business hours.
Our office closes on Fridays at noon and does not reopen until Monday at 8:00 AM. Because of this schedule—and even more so during long holiday weekends—we regularly miss out on offers we would happily accept because they expire while we are out of the office.
It would be incredibly helpful if eBay added an option for sellers to manually extend the expiration date of an active buyer offer, or allowed us to set custom offer duration windows based on our business hours. This small change would help us capture more sales and prevent buyers from missing out on items.
Is anyone else running into this issue with weekend expirations? Hopefully, the product team can consider adding this flexibility!
mam98031
·3 weeks ago@labradorelectric Make sure you have your site preferences set correctly for the times in which you operate.
https://www.ebay.com/ship/prf/cutoff
fabrics24
·3 weeks agoI'd be down for this; I've had numerous offers I would've happily accepted expire simply because it was a weekend. My poor buyers have found the sweet spot where they get a discount that I'm comfortable with, and they still don't get the deal because I'm trying not to be a workaholic; nobody wins :(
eoma689485
·3 weeks agoIf you are accepting offers - Why not set an Auto-Accept amount when you create the listing.
labradorelectric
OP3 weeks agothought about that but 2 big issues...1. I want control, not a big fan of auto anything AutotPay, Autotune, Autobots...lol but the bigger reason is because what I am willing to accept for a fresh listing maybe much different what I would accept in 2,3 4, 6 months later. so tracking and adjusting about 200 of these monthly is something i don't have time for.