EIS Offer from Canada Customer | Selling

tlc_vintage_collectables · 2026-06-23T18:58:13.895232Z

I have a customer from Canada that tried to send me an offer (which we agreed to through messaging) and when she went to the "ship to" step (while making the offer), she received a message that said "Unfortunately, the seller will not ship to your location. Please update your shipping address and try again." I then sent her a direct offer (that we agreed to), and the system allowed her to proceed with the purchase. Can someone explain this to me? Will this happen to anyone that tries to "make on offer" on my items outside of the United Estates??

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EIS Offer from Canada Customer | Selling | eBay Community