Ebays definition of new makes no sense to me | Selling

li97eaglespu · 2025-02-26T06:54:40.405000Z

Ebays definition of new is "A brand-new, unused, unopened, undamaged item (including handmade items). See the seller's listing for full details."How am I supposed to know if an item I'm selling is damaged when I'm not supposed to open it?I sold a Brand new model railroad HO boxcar in it's original package. The buyer claims a couple pieces came unglued and detached. They are accusing me of lying in the description.If an item becomes unglued, is that a damaged item? Because the buyer opened an item damaged case.

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Ebays definition of new makes no sense to me | Selling | eBay Community