Ebay Trying to Collect Seller Fees from Refunded Sale | Selling

twinportsrider · 2023-02-15T15:43:22.523000Z

Hello,In October '21 I sold a bicycle. Admittedly, I was several days late (beyond stated ship timeframe) providing tracking information. It then sat idle at the USPS terminal for several additional days. The buyer accused me of providing a fake tracking number and, despite my reassurance the TN was legitimate and package in the hands of USPS, opened a case against me. Ebay promptly refunded the buyer. The TN started pinging and the bike was well under way. The buyer stopped corresponding, the bike gets delivered, and my account has been restricted ever since for unpaid seller fees . I've been through the customer service wringer about 6 times. One CSR lifted the restriction, which ebay imposed again shortly after. After losing a very expensive bicycle and $100 in S&H fees, is it reasonable of eBay to expect seller fees from this refunded purchase? Thank you,TPR

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Ebay Trying to Collect Seller Fees from Refunded Sale | Selling | eBay Community