Ebay suspension | Selling | eBay Community

digitalgamevault · 2026-06-19T02:55:13.542046Z

Hi everyone, I’m an eBay seller with 99% positive feedback and thousands of successfully completed orders.Recently, my eBay account was permanently suspended after eBay had to step in on three orders. I sell digital items, so tracking numbers are not available. Because of this, even when I provide clear evidence that the items were delivered, eBay often sides with the buyer.As a result, my seller metrics dropped, which ultimately led to the permanent suspension of my account.I was granted an appeal opportunity and submitted over 70 slides of evidence showing successful deliveries. I also took full accountability for the decline in my metrics and explained the challenges of selling digital goods under eBay’s current system. Unfortunately, despite all of this, eBay still upheld the suspension.I’m wondering if anyone has been through something similar or knows of any possible way to get an account reopened after a permanent suspension. Any advice would be greatly appreciated.

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