Ebay Store Categories have disappeared!

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So, just clicked on my store and all of the categories have disappeared. Cleared all of the cookies, signed out, looked at my store and what I have now is a "mess" of over 200 items each without a category. Anything like this happening to anyone else.

Thanks!

lovecollectibles

2083 View listings

Posted 5 years ago·Last reply 3 years ago

3 comments

kh-stanley1

·3 years ago

3 View listings

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

myhomeschooldelights

·5 years ago

11057 View listings

Many sellers experiencing this - no answers yet. Technical board has multiple threads, so does this one, and I saw the same problem posted on a couple other boards too. Store categories show up on listings but not store front page. I tried john@ebay 's advice. Unfortunately it did not work. I logged out and back in, cleared history, cache, cookies, tried and looked again, still no solution, but I wanted to share it in case you wanted to try it on your own stores. Maybe it will work for you.

Toggle the store categories off and back on:

Go to https://www.ebay.com/sh/str/edit
At the bottom of the page, under Category Preference, select eBay Categories
Click the blue 'Publish' button
Repeat the above steps, instead selecting Store Categories this time

tyler@ebay

ochilcreations

·3 years ago

680 View listings

That worked for me. Thank you.