I know eBay, even after decades of existence, can be a little rough around the edges, but even this took me aback.A (repeat) buyer won an auction, and when we contacted each other, he said he saw another item I was selling that he was interested in and could he wait until that auction is over and so if he wins it as well he can get it all combined. I had no problem with any of that. The overlap for the default auto-cancel policy was 4 days, so this only meant an extra 4-5 days beyond that so he...

I got off the phone with tech and they stated definitively that if you turn off auto-cancel, it only applies to *future* listings. And just to put it out to the universe - I'm looking at the settings page, and *no where* does it relay that small bit of important info: "Any changes applied here will only affect future listings." That's all it would take to make it crystal clear. Ugh.

eBay still auto-canceled an order even though I turned off auto-cancel. | Selling

Discussions

eBay still auto-canceled an order even though I turned off auto-cancel. | Selling | eBay Community