A buyer entered the wrong shipping address, told you and the item didn't ship out yet so you cancel it for the buyer to re-buy.Ebay even encourages sellers cancel versus shipping to a "different" shipping address shown in the transaction as they won't give seller protection for it. But they are okay taking two PLS fees for ultimately one purchase. Ebay can automate this by giving a time window for the exact same purchase as the cancelled item (with buyer requested or buyer address issue) once th...

When you do a cancellation, they refund the PLS fees. It can take 10 days to appear in your transaction history. Grab some coffee and do some reading. Fee credits | eBay

Ebay should refund your PLS fee when... | Selling

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Ebay should refund your PLS fee when... | Selling | eBay Community