eBay sellers please Help!! Buyer didn't receive order that I shipped. | Selling

fab0lousvegas_comics · 2023-02-16T04:44:07.767000Z

This is a repeat buyer. First transaction there was zero issues and the buyer received the book FAST. The SECOND order does not show it is even at the post office or where it is. I have 100% postive feedback; 30 positive reviews in the last 30 days. I feel for the buyer, but I do believe eBay or USPS screwed up or possibly someone stole the package. The tracking number for the order is not telling me anything. How can I CALL eBay? Are there any other suggestions you have for how to address this? I am inclined to just refund the buyer, but I don't believe it's mine or their fault this happened, so I really want to contact eBay first and I have never had to do this. Thanks in advance for any help you can lend. fab0lousvegas_comics

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eBay sellers please Help!! Buyer didn't receive order that I shipped. | Selling | eBay Community