Ebay Promised to Remove Some Recent Negative Feedback and Failed to Do So | Selling

enchanted_eric · 2025-03-04T23:26:10.144000Z

Hi,I received negative feedback recently from a user that was actually wrong. THe item was correctly represented and accurate in the photos and item description but because he is a vindictive hateful person chose to leave a negative anyways. I called up ebay multiple times and they promised that the feedback would be removed by Monday (3/3/2025). It is now Tuesday (3/4/2025) and the feedback has not been removed. I also reported the user's profile to ebay because the paypal name listed as the payment name differs from the mailing address. The user also has been getting other complaints from other seller's when you check his ebay id feedback profile.I am greatly disappointed in the way Ebay has handled this situation towards me. As a seller who has been selling online the platform since 2008 and about to reach 20,000 feedbacks I have decided I will not be supporting this platform as a buyer as much since they failed to follow through on their promises. Ebay is very disappointing in this regard and I will be letting my friends and family know not to sign up for a new account (as some of them have also asked me to do so).I am greatly disappointed but hope that maybe ebay will come through and indeed remove the feedback in the next few days. Sellers rely on accurate feedback ratings to help their sales come through and when someone leaves a paragraph with defamatory untrue statements (and also seems to have some type of mental illness or addiction problems from the crazy statements they write) its fairly obvious what ebay should do in cases like this.

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Ebay Promised to Remove Some Recent Negative Feedback and Failed to Do So | Selling | eBay Community