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Ebay, PLEASE FIX. Listings removed. There is no appeal button.
I have been selling on eBay for 20+ years. My listings are legal. All four of these listings "removed for policy violation" are items authorized by the FCC. They do not violate eBay policy. They are all ordinary home phones and ordinary home phone charger stands, etc. And furthermore, what has the UK got to do with it? This is so strange I find it hard to believe this happened on eBay platform. I see no appeal process. Please see to correcting this mistake by relisting my non-violating listings.
17 comments
kh-cathy
·1 year agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
cornpop_tactical
·1 year agoEbay wrongfully deletes listings all of the time because they use bots looking for keywords. Bottom line is the seller is always wrong end of story. Support will be rude and unhelpful and probably not speak English. That's been my experience.
miyasamaco
·3 years agoKeep in mind that competitors or malicious actors can target you. A business on the River lost six figures and had to lay off employees because of this. I'm not saying that this happened to you, just beware.
I have had a very well selling listing removed for "trademark" issues; the brand of the item was my own!
deltilogical
·3 years agoWelcome to their Trustless world.
They only have more of this planned for you. You will accept it. That's what you do.
dbfolks166mt
·3 years agoSince the listing has been removed difficult to see what may have been wrong with it. More details would help with regards to exactly what the items are/were and how the UK got into the mix.
inhawaii
·3 years agoThe last time I had a listing removed, I couldn't find a "appeal" button either.
caldreamer
·3 years agoEBAY bots flagged your items for some reason. Whatever you do "don't relist them" because then EBAY will terminate your account.
sacman75
·3 years agoI have been selling for 20 years. I generally have between 300 and 400 listings. My problem has not been having items removed, but the last few months eBay has been duplicating many of my listings without my knowledge. This has caused me to have to cancel "orders" for items that had been previously sold. That means my defect rate takes a hit - not good ! On topic, I oversee an ebay operation that has over 17,000 listings. When doing inventory we have found approximately 3-4% of our listings just DISAPPEAR ! Ebay offers no explanation but to say that we need to keep tighter control of our inventory. We do, and constantly find items dropped, despite refreshing thousands of items a month in an attempt to stop the disappearance of said items. Very Frustrating and time consuming.
pburn
·3 years ago@sacman75
Off topic here, but are you aware of this tool developed by @shipscript, a talented, reliable, long-term eBay user, to help identify duplicate listings? Your complaint is not uncommon, and this tool may help:
https://www.isdntek.com/ebaytools/DuplicateListings.htm
The scan on 400 listings in your account found 46 sets of listings that were "somewhat likely" to be duplicates.
sacman75
·3 years agoDidn't know this existed. Thank you SOOO much - this makes things MUCH easier !!!!!!!!!!!!!!!
itscalledapostingid
·3 years agoSome electronic devices, especially wireless devices, have export restrictions. If one of those items is listed with any international shipping available to restricted countries they may be removed by ebay.
jgrit
OP3 years agoYou seemed to have analyzed it perfectly. So, you are saying eBay should remove the country from the listing, and not the listing from eBay. This would be the correct and least offensive way to handle it. An eBay clerk would not even have to discuss it with anyone, it is a no-brainer solution. So, again I say: EBAY PLEASE FIX.
stainlessenginecovers
·3 years agoeBay won't 'fix it'- you have to fix it if you are listing things to ship to a country that it is not legal in. Go to your Seller Hub/Active Listings/Click all and edit- then click top box that checks all items. Top left, drop down and locate 'exclude shipping areas' click it and add the entire continent of Europe. That is the easy fix, or just 'choose' items that are similar to these phones and edit the same.
jgrit
OP3 years agoThey will fix it; or loose sellers and listings and profits. Do not get me wrong. I am trying to help eBay see the better way, and make eBay better. If eBay acts like this in an ignorant, careless way, then I will list these items on a dozen other sites. I want eBay to understand the simple fix is as I stated before - remove the complaining country from my shipping page. For me to have to go to my 7000+ listings and change some of them, no thanks. Ebay: PLEASE FIX.
house*of*paws
·3 years agoHi @jgrit
eBay states that sellers are 100% responsible for the content of their listing.
At this point, members are only guessing why yours was removed. What you need to know is that you are heading for permanent restriction if you continue to list an item that’s been pulled. Please do list those items elsewhere.
kensgiftshop
·3 years agoThey have fixed it.
You have the option not to ship to those countries.
If you're planning on shipping to other countries, you need to know what you can and can't ship to those countries.
stainlessenginecovers
·3 years agoAs I stated; they won't fix it because there is NOT a person that looks at the 1.5 Billion (with 'B') listings to 'figure out' what will work and where it will work.
They've programmed 'bots' to do what it would take 10,000,000 expert employees to do.
For you to count on them to fix what you can easily fix just won't happen.