eBay Photo Policy

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Hello,

Thanks for reading this and sharing your experience. My competition uses water marks / logos / “free shipping and returns” / artwork/ even photos from the manufacturer website in one case. I know this seller is not a VERO owner. I have contacted EBay about it and the customer service didn’t seem

to have a problem with the user violating the photo policy. They actually said it’s “totally fine” in an email. I don’t understand... it gives this seller a huge edge over the competition but I’m afraid to do it because it clearly states in the rules it’s a violation. Can I get some clarification?? Maybe some

personal experience? Thanks!!

phrench_beauty

4050 View listings

Posted 5 years ago·Last reply 1 year ago

4 comments

kh-stanley1

·1 year ago

3 View listings

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

offworldholdings

·1 year ago

2627 View listings

I found a seller using two of my watermarked photos in their listing. They stole my design AND used my photos to sell the stolen design. Reported it twice to eBay only to find out AI was trusted to determine the case: "We looked into your report and didnâ€™t find the listing to be in violation of our policy. This determination was made using automation or artificial intelligence."

So forget ever getting a live person to solve problems like this.

Guess I'll feel free to use other seller's photos since eBay doesn't seem to care.

mrdutch1001

·5 years ago

1773 View listings

unless there is evidence/proof of policy violation, it is not concerning...

and why worry about the competition?

As to watermarks, although eBay has in past implied that water marked photos are unacceptable, I believe they recanted that quite some time ago... and I do believe sellers should have the freedom to watermark their photos if they so choose...

offworldholdings

·1 year ago

2627 View listings

I watermark photos but it does little good when eBay doesn't make the violator remove my watermarked photos from their listing of a design they stole from me.