eBay opened an erroneous shipping dispute on my behalf | Selling

joesgreatstuff719 · 2023-05-05T15:09:46.660000Z

I recently sold an item via Priority Mail and shipped it in a 12x8x6 box. The transaction went fine and I received positive feedback from the seller. However I just received an email that 'eBay ruled in your favor in your dispute case' and was receiving a refund because 'Service printed on label didn't match service used' and it claims I had used a Flat Rate Envelope. This is obviously incorrect, the items I sent would not fit in an envelope. I'm concerned the USPS will think I'm fraudulently requesting a refund, and I don't know why eBay opened this dispute without my request or consent. Anyone been in this situation before?

Discussions

eBay opened an erroneous shipping dispute on my behalf | Selling | eBay Community