eBay International Shipping Buyer Chargeback | Selling

detdallas · 2024-05-20T17:12:30.122000Z

I have a buyer who purchased an item 5/11 and was shipped 5/13 through EIS. The shipping label indicated to send to an address 110 Internationale Blvd Glendale, IL c/o "buyer name" with a evtn number on the label, which I assume is the EIS Hub for international shipping. Now the buyer thinks it's a scam because the label doesn't state her address directly in Australia and now did a charge back/dispute. Even though it clearly states this item will not arrive until June 4-June 17th. Am I protected by EBay as the seller? I have confirmation is shows delivered to the Glendale, IL location. â€ƒ â€ƒ

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