I have been selling on eBay for 4 or 5 years as a casual seller, no store front. Of the 716 items I have sold over the years only 3 were damaged in shipping and I made adjustments and refunds that my customers were satisfied with. I have no returns, nor resolutions that eBay was contacted about. I was for many years a "Top Rated Seller". But in August 2023 an item was deemed "Delivered Late", I see nothing that supports that it was shipped late. Based on that one in...

You probably lost your TRS status due to not having at least 100 transactions in the previous 12 months. As mentioned, one late shipment won't hurt anything and being above average won't cost you more in fees. I'm not sure what shipping policy you are referring to that is costing you money, but if ebay changed your preferences to pass on discounts to your buyers, you can change that back.

eBay Fee Percentage | Selling

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