EBAY DOES NOT RESPOND TO REQUESTS FOR HELP. CANNOT TALK TO ANYONE AT EBAY? | Selling

maries_bay · 2023-02-18T20:02:04.441000Z

I made a request to have unfair feedback removed from an international buyer who bought 6 items. I tried to ship their items through Ebay International Shipping Program but after allowing me to print the label and ship off the item, they then informed me that the items needed to be returned to me due to those items were restricted for international shipping. That's fine but they took over 3 weeks to ship back the package and recommended that I wait to receive it before refunding the buyer. Buyer got **bleep** off and opened a paypal dispute and gave me 6 negative feedbacks, which has severely impacted my sales. I requested feedback removal on Dec. 26. Now, almost 2 months later, no response from ebay. Cannot talk to a representative at all. What is going on with Ebay Help? There is no help at all.

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EBAY DOES NOT RESPOND TO REQUESTS FOR HELP. CANNOT TALK TO ANYONE AT EBAY? | Selling | eBay Community