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EBAY DOES NOT PROTECT THE SELLER FROM BUYER FRAUD
EBAY DOES NOT PROTECT THE SELLER FROM THE FRAUDULENT PRACTICES OF SOME OF THE BUYERS WHO USE EBAY TO COMMIT THEIR FRAUDULENT ACTS,
I HAD TWO BUYERS IN ONE WEEK BOTH MAKE THE SAME CLAIM ON SOME USED DENTAL LAB EQUIPMENT i'M SELLING. THEY BOTH CLAIMED THAT THE SWITCH ON THE UNITS WAS BROKEN WHEN THEY RECEIVED IT AND THEREFORE THE UNIT WOULDN'T TURN ON WHEN THEY PLUGGED IT IN THE WALL.
THE FIRST ONE I GAVE A PARTIAL REFUND TO IN ORDER TO MAKE THE ISSUE GO AWAY. NOW A SECOND ONE IS MAKING THE EXACT SAME CLAIM. HOWEVER, THE PROBLEM WITH BOTH CLAIMS IS THAT THERE DOESN'T SEEM TO BE ANY OTHER PHYSICAL DAMAGE TO THE PIECES IN BOTH INCIDENCES EXCEPT THAT THE SWITCH WAS BROKEN OFF. THE SWITCH, OF COURSE, THAT TURNS THE UNITS ON AND OFF, THEREFORE, THE UNIT CAN'T BE OPERATED. THEREFORE, A REFUND MUST BE GRANTED.
WELL, THAT'S A BUNCH OF "YOU KNOW WHAT". HOW CONVENIENT THAT THE SWITCH THAT OPERATE EQUIPMENT ALWAYS SEEMS TO GET BROKEN. HOW AND BY WHOM??? IN THAT EVENT, LET THE BUYER MAKE AN INSURANCE CLAIM WITH THE CARRIER, THAT WHAT THE INSURANCE IS FOR.
IF EBAY ALLOWS THIS CURRENT SCAMMER TO GET AWAY WITH THIS LATEST SCAM, I'M GONE FROM EBAY FOR GOOD. I DON'T NEED THIS SORT OF ABUSE BY EITHER THE BUYER OR EBAY.
kh-shakhib
·2 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
1nicebuy
·2 years agoWelcome to the risks of selling on Ebay. It's your word against theirs and unfortunately the famous saying "the buyer is always right" pretty much applies with rare exceptions whether they are telling the truth or not. Luckily 98%+ of buyers are honest people. But if you sell enough long enough you'll eventually run into a scammer and it's virtually impossible to prove they are lying.
Just follow the process and claim you made no mistake. Ebay will rule in their favor. And if possible mention what happened in the feedback to the buyer. Ebay and other sellers will make a note if they see a pattern and they'll eventually get shut down if they do it enough times.
kensgiftshop
·2 years agoIn case you don't, insurance is to cover the seller, buyer has the MBG.
gemqualidy
OP2 years agoI FULLY UNERSTAND. I ALSO HAD A BUYER MAKE THE SAME "SWITCH" CLAIM ON A PIECE OF DENTAL LAB EQUIPMENT.
ALSO, I JUST TODAY CLOSED OVER 20 ACTIVE ITEMS I HAD UP BECAUSE THE POLICIES OF EBAY MAKE IT NEARLY IMPOSSIBLE TO SELL ANYTHING. YOU LOOK AT YOU LIVE AUCTIONS AND IT TAKE TEM MINUTES TO FIND YOUR OWN ITEM AMONG THE DOZENS OF OTHER ITEMS ON YOUR PAGE. GOODBYE EBAY. EBAY IS SHOOTING ITSELF IN THE FOOT WITH ITS POLICY THAT ONLY WORKS IN FAVOR OF THE BUYER. WHAT WILL THEY DO WHEN ALL THE SELLERS LEAVE, KISS YOUR --- TO COME BACK???
SIGNED: FUD UP