Ebay case undelivered item but....there are other evidences. | Selling

b3dbolim · 2024-12-04T11:54:53.856000Z

good afternoon.A buyer opened a case for undelivered item.Claims lack of tracking number.It happens sporadically when I ship items that the information is not visible externally on the USPS website. But if I make a claim, I know when the item was delivered.It is a unique and personalized item. It turns out that the buyer:he has already listed this item for sale and has already closed the list.- he already opened a return , and when he realized that he was paying the costs. closed the return... and agains says ... i don'thave the item.. Do you think ebay would close the case in my favor with this evidence, even with a tracking number that doesn't work at the moment?

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Ebay case undelivered item but....there are other evidences. | Selling | eBay Community