I have called twice regarding the new Texas sales tax on our eBay Store Subscription fees. Last month, I called to make sure they would charge me the correct sales tax percentage, as I don't live in city limits (and therefore, should not pay city sales tax). The agent did not understand my issue, and instead thought I was asking about the sales tax my buyers pay. He assured me that I would not be charged this new tax; that it would be my buyers that would pay it. I was skeptical...

That's when you have to backtrack it for them, there listening but only hearing what they want to hear.I go thru this all the time when I call the phone company, or the power company, or the cable company or anybody else for that matter

eBay agents misunderstand | Selling

Home
News & Updates
Buying & Selling
Explore Categories
About
Community Events
eBay Help

Discussions