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is this happening for anyone else? Appears to have been down for the last hour or two.
Hey @secondlooksales! It looks like there is a reported sitewide issue for sellers not being able to load or access their drafts.If sellers are running into this I recommend to reach out to customer support. Just let them know that you are experiencing ALERT14786 and they will have you account added to the ticket.
You're right, There is no official word from eBay yet on what is causing the outage or when it will be fixed.
I've checked the eBay status page and it says that they are aware of the issue and are working to resolve it. They have not provided any ETA for when the site will be back up and running.
I am having the same issue while accessing drafts through Seller Hub. I am able to access my drafts through My eBay here: https://www.ebay.com/mys/drafts I do not have any drafts completed and ready to list, so have not tried to submit any of the drafts, however, I am able to work on them and then save them for later. I do have to use the link above each time I want to return to my drafts page after saving.
kh-stanley1
·2 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.
Thank you for understanding.
devon@ebay
Hey @secondlooksales ! It looks like there is a reported sitewide issue for sellers not being able to load or access their drafts.If sellers are running into this I recommend to reach out to customer support. Just let them know that you are experiencing ALERT14786 and they will have you account added to the ticket.
dusde2922
·3 years agoYou're right, There is no official word from eBay yet on what is causing the outage or when it will be fixed.
I've checked the eBay status page and it says that they are aware of the issue and are working to resolve it. They have not provided any ETA for when the site will be back up and running.
rugerskick
·3 years agoStill down. Reported it in tech issues.
mcdougle4248
·3 years agoI am having the same issue while accessing drafts through Seller Hub. I am able to access my drafts through My eBay here: https://www.ebay.com/mys/drafts I do not have any drafts completed and ready to list, so have not tried to submit any of the drafts, however, I am able to work on them and then save them for later. I do have to use the link above each time I want to return to my drafts page after saving.
jder317
·3 years agoThank you for that link! I can now see my drafts. Also through Seller Hub, drafts is still down as of 12:49am (EST)
20_years_awesome
·3 years agoJust chiming in for the time stamp, really.
I had a quick spurt of redirections to the error page early this afternoon, but I was finally able to list about 10 things with no issues.
Now, this evening; I've been trying to get into my drafts since about 10:00 PM CST.
Takes me to the error page every time.
deb-onair
·2 years agoError on ebay drafts. Message says unknown error. Anyone else having this problem?
ckimodog
·2 years ago@deb-onair
This is an old thread from July 2023. The OP appears to have their situation solved, so I doubt they'll reply.
Should you have any questions or concerns it is always a good idea to start your own thread to get the help and advice for your specific issue.
joseh1445
·3 years agoHaving the same issue.
de-diva
·3 years agoI am having the same issue. I deleted my cookies and rebooted but still no change.
I can get through once in a while but it has taken hours.
hunnybunny501p68
·3 years agoIt's been since 600 PM PDT for me. Hope it's fixed by the morning
rugerskick
·3 years agoStill down coming up on 2am cst
katwalker23
·3 years agoThanks for posting this. It's validating to know it's not just me.