Done listening to eBay employee directives | Selling

discountdeals_4u · 2024-06-25T21:55:39.878000Z

2 out of the last 3 times on I received false directives from eBay employees that cost me everything on a sale. The 1st time I was told that the return would automatically turn into a case when the time allotted to refund the buyer ran out. That was not true. the buyer was refunded everything including shipping both ways after defrauding me on a return. I learned from that experience that if a case is NOT opened before the refund time expires, one will NEVER be opened. The second time eBay told me the same thing. I repeated that I did not trust them and told them what had happened in the past. They swore it would not happen in this case and I was blown away when a case actually opened after the time ran out for the refund. I won the case. Well after receiving a fraudulent return Thursday I was told the same line. Given that it worked out the previous time I trusted the directive. I woke up today to see that the buyer had been fully refunded and a case was never opened. I contacted eBay and of course was told there was nothing they could do since the buyer had already been refunded. I'm done trusting eBay advise. If a case is not opened before item for refund expires, it WON'T be. Sometimes eBay will allow you 100% of your money back, sometimes only half. But it's better than losing ALL OF IT as I did today. The shipping both was $56. Thanks for nothing.

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Done listening to eBay employee directives | Selling | eBay Community