DO NOT SELL ON EBAY and Ill tell you why
eBay is a platform that seems to favor buyers over sellers, and this raises concerns about its practices. It's evident that the company often sides with purchasers, while sellers frequently come and go. This dynamic is largely influenced by eBay's 30-day return policy, which primarily protects buyers rather than sellers.
For example, I sold my drone last month, and the buyer waited until the 28th day to report an issue. This behavior would seem suspicious to any reasonable person, yet it’s business as usual for eBay. Moreover, eBay has no effective policies in place to safeguard sellers, except in cases where complaints are made after the 30-day period.
In summary, eBay appears to prioritize its commission over the welfare of its sellers. They don’t truly care about protecting sellers or their interests.
kh-tuna
·3 months agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.
Thank you for understanding.
horse_lvr1980
·3 months ago100% I have been selling on eBay since it’s very beginning in 1999. It has consistently gone to sh!t since then. Good luck getting through to a live agent! They seem to have fired many live reps, using ai generated trash in their place. You can forget about disputing any problem that comes up with a buyer. They will NOT actually investigate and side with the fraudulent LYING buyer in less that 3 minutes! They are obviously using ai to “investigate” issues that come up. I will be complaining to the bbb about eBay! So long EBAY! It’s been REAL ly FRUSTRATING! I hope eBay loses every seller on their platform!
bonanza125
·1 year agoI will continue to sell on Ebay. If the service Ebay provides you is not to your liking then you personally should stop selling on Ebay. You as a seller are fully aware that selling any item not only on Ebay but other sites online run a risk of you losing the item. It is well advised in this community not to sell stuff which has a high dollar amount unless you are ok with the risk of losing that item. You are a business. Ebay gives buyers 30 days. That's in the policy. Don't like it then don't list.
rudy2828
·1 year agoWhat's your alternative site?
None.
tobaccocardyahoo
·1 year agoAll Internet Marketplaces favor buyers over sellers.
All credit card regulations favor buyers over sellers.
Federal and State Consumer Protection Laws favor buyers over sellers.
The concept of seller protection was invented by PayPal and it too has been diluted as reality caught up with it.
The only protection a seller can count on is actions they perform for themselves. If you want a final sale, sell out of the trunk of your car - for cash.
trickcomputer
·1 year agoYou could say eBay policies are designed to protect shady buyers at the expense and detriment of good sellers, but those policies are minor compared to the policies eBay has in place to protect worthless million dollar executives and board members that cost sellers billions.
bashort
·1 year agoThere are venues that put the seller first and things are sold as is where is and the buyer has little recourse, FB marketplace is one and online auctions are another. Items sold on those venues will typically bring drastically less than they do on ebay because of the lack of the ability to return anything.
Online auctions are particular hard on buyers, you get something defective from a online auction and complain to much, or leave a bad revue or worst of all do a chargeback and you will basically be blackballed from ever bidding on one of that online venues auctions again.
stainlessenginecovers
·1 year agoA selling site that favors buyers?
Isn't that how EVERY selling venue is, including Brick/Mortar stores??
chienoir
·1 year agoThere is one important difference. A large seller can absorb throwbacks, unjustified refunds granted through false claims, and loss of capital. Small sellers, although honest, can't afford to do that. So the playing field is obviously tilted toward the high and mighty sellers. eBay doesn't care about small sellers. Money is money, fees are fees, big volume sales generate more revenue, and eBay has a virtual monopoly of the market for selling collectible and used chattel - which is what small sellers usually are peddling.
johnrj1226
·1 year agoSo why do you still have 242 items up for sale on eBay??? Kinda' hard to follow your rationale.
Here is what I thought a throwback was -
inhawaii
·1 year agoI'm still waiting to find out why I shouldn't sell on ebay.
Because they favor buyers?
I already knew that.
It makes perfect sense to me.
The buyer says he received a bag or rocks.
The seller says he did not send a bag of rocks.
Ebay has no way of knowing what was sent.
Ebay favors/believes the buyer.
Again, makes perfect sense.
tarotfindsandmore
·1 year agoYes, eBay does favor buyers. It's called business. I'm always baffled by posts like this. What happened to "the customer is always right?" I understand that many sellers feel that we (sellers) are eBay's customers but the reality is the buyer is the ultimate customer.
There are so many things that eBay does need to do for its sellers.... fix the AI, hire competent customer service agents, correct technical issues way more quickly, create some sort of sliding scale for fees that will encourage new sellers to grow their businesses, and on and on...but putting them above the end user/buyer is not one of them.
buyselljack2016
·1 year agoIn summary, eBay appears to prioritize its commission over the welfare of its sellers. They don’t truly care about protecting sellers or their interests.
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Indeed correct. We sellers are a dime a dozen. Way more sellers with things to sell than there are buyers to buy.
eBay is priority 1 for eBay
Buyers are priority 2 for eBay
I'm not even sure what spot sellers fall in.
johnrj1226
·1 year agoIf there were no buyers sellers would be sitting on their thumbs and letting their feet hand down -. Was a seller in the early 80s (actual from 1968 thru 2007) - with high inflation (double digit), high interest rated (double digit), unemployment rates (double digits), unemployment benefits 85 bucks per week. - buyer were few and far between.. Found a way(s) to keep the family feed, pay the mortgage and bills, had a meager Christmas - it wasn't selling the same ole' stuff - that I sold for 41.5 years - only did it for 3 months - then it was back in the saddle time. A ton of people had a real hard time.
12345jamesstamps
·1 year agoYou sold one thing lately that was very expensive.
How it was handled we do not know.
We know nothing about the one item that was sold.
theteamsetguy
·1 year ago@cainesdaddy2 ,
Buyer’s are accustomed to 30 day returns because most stores like Walmart, and Amazon offer it automatically in most cases.
Bot 8673509
luckythewinner
·1 year agoThey don’t truly care about protecting sellers or their interests.
eBay has no way to objectively determine what was shipped, what was received, or what was returned. So in the absence of any objective information, eBay does what is in eBay's best interest - it prioritizes the buyer over the seller.
eBay has done this since 2008, when the Money Back Guarantee for buyers was introduced. And in those 17 years, every seller has either accepted it and stayed, or rejected it and left.
18 million of them are still here.
kensgiftshop
·1 year agoIt could have been worse.
They could have waited 6 months and done a charge back and got a refund and kept the drone.
cityslickercreations2004
·1 year agoYes, ebay does prioritize buyers over sellers. There have been countless discussions on this issue and its variations.
I sell on another site where the acceptance window is 3 days. After 3 days the transaction is done.
IMO, 3 days may be a little short to decide if you are keeping an item. But, I prefer 3 days over 30 days.
7 - 14 days should be plenty of time for buyers to make a decision.
Yes, ebay is more concerned about their commission than they are about mine or yours.
lakefor94
·1 year ago"After 3 days the transaction is done."
The transaction is not done if the buyer pays by credit card. The site may end up alienating those buyers that file changebacks but that is a site decision and one of the reasons the site you speak of has a lack of buyers.
cityslickercreations2004
·1 year agoYes, I agree credit card chargebacks are always a possibility. I did not have them in mind when I made that 3 day statement.
I always thought cc chargebacks were a possibility regardless of any website that was used. I have a 30 day return policy here but I realize it can actually be 180 days. Thankfully, I have not yet had that experience.
Chargebacks may be one reason for a lack of traffic on that other site. IMO this is a small reason for low traffic. Believe me, they have several issues that I think way overshadow chargebacks.
chapeau-noir
·1 year agoThey didn't mention a site in particular, though.
lakefor94
·1 year agoThought most of us know which site that is.
chapeau-noir
·1 year agoPoshmark? Mercari?
johnrj1226
·1 year agoWhere does the revenue come from in a sales transaction??? Most sellers know the answer.
lakefor94
·1 year ago@cainesdaddy2 @ You are correct in that eBay favors buyers as does every other online platform that uses a payment processor.
Same, same.
Buyers are protected. If they don't get their refund for items sold here through eBay, they go to their Credit Card Issuer and get their money back thru the CCI and eBay will refund from your account for Item Is Not As Described cases.
This is online sales in the 2020's and the last ~16 years here on eBay.
BTW, drones are highly scammed and returned items. Sell them locally for cash.
bashort
·1 year agowhile I know that there are abusive buyers the iron clad 30 day money back guarantee is absolutely necessary in order for buyers to feel confident in buying here. Some type of items are fairly risky to sell here.
grand-and-glorious-purpose
·1 year agoEbay was growing leaps and bounds without it for years and years.
You can protect both buyers and sellers but to do so means trained CSRs which ebay obviously does not want to pay for.
bashort
·1 year agoebay was once the dominant e commerce player, those days are long gone, everything is different now
ed8108
·1 year agoTransparency needed
The MBG really needs to give more specificity, clarification, also what ebay will consider as applicable or controlling
example:
Calendar days
Carrier business days
Ebay business days
example
USPS scan attempted delivery, unable to access delivery location, will deliver next business day
Doesn't ebay consider that an actual delivery has indeed taken place ?
What happens if the ipackage is then lost by the carrier !
another example
When USPS requires a recipient address to conduct a missing mail search, & ebay has generated & provided buyer in a NAD request a Q.R. code, & the label was printed & applied by a postal employee to the return, label was never seen by buyer.
In my opinion ebay customer service should not choose to decline to provide buyer the address that appeared on that ebay shipping label.
The end :
Ebay's customer service rep claims to have scheduled buyer a call back in a few days., & no mention of the address being sought.
I am less confident that ebay has a bias in my favor.