Dispute | Selling | eBay Community

k5go · 2025-06-11T06:41:17.005000Z

I sold a battery charger for a golf cart. Looked great and worked perfectly. Buyer claimed it did not work and even though it was not listed as being eligible for return he initiated a dispute without ever contacting me and EBAY had him send it back. It came back looking like it had been beaten with a sledge hammer on all sides yet there was no evidence of shipping damage. Was packed well and no damage to the carton. I started a dispute after sending the buyer pictures and not hearing anything from him. EBAY closed the case about a week later. Now, several weeks later the buyer starts a case and within one day, EBAY takes the money from me and issues a refund. I have no idea how to actually talk to someone at EBAY who can help me.

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