Disgusted with eBays Policy Changes Rules Regulations & Excessive Selling Fees Etc ! | Selling

eBay needs mentors? How absurd.

Sounds like lack of accountability for eBay to me.

Mentors are here to shied eBay from criticism and accountability.

A shield for eBay so they do not have to take the heat on unpopular policy changes, lack of communication on business impacting issues, hiding behind unofficial sources, a title called "mentors" to make them sound important. Untrained volunteers that cannot resolve any specific issues however, can supply criticism, ect and earn stars or something meaningless for FREE from a Multi Billion dollar company, that can well afford to supply properly trained customer service support team, not a bunch of advocates for free to tow the corporate line.

This way eBay does not have to pay for real customer support service (a HUGE money saver) that they should be suppling.

Mentors? Really , how Foolish! Most are just bias people that like to blab or brag.

liawri-75

·1 year ago

317 View listings

I have 0 sales on Ebay for April. Sales are coming from other sites. EB IMO is showing preference to high $$ categories like automobiles and promoted sales. I've just about quit EB. But it keeps sending me nasty alerts that my sales are below standard. Yeh yeh yeh, I know it, but I'm selling elsewhere.

lacemaker3

·1 year ago

4, 3, 2, 1 ... Earth below us, drifting, falling ... Floating weightless, calling, calling ...690 View listings

@liawri-75 wrote:
I have 0 sales on Ebay for April. Sales are coming from other sites. EB IMO is showing preference to high $$ categories like automobiles and promoted sales. I've just about quit EB. But it keeps sending me nasty alerts that my sales are below standard. Yeh yeh yeh, I know it, but I'm selling elsewhere.

@liawri-75

It's not your sales that are below standard. It's your seller performance (delivering what the buyer ordered, on time, describing items properly, etc.). eBay doesn't send alerts to sellers with low sales numbers.

They are not nasty alerts, either, they are warnings that you need to be a better seller, because your buyers are not happy with you, and they are complaining to eBay.

dhbookds

·1 year ago

1664 View listings

and your point is?

irishmichael4585

·1 year ago

449 View listings

If you think eBay's fees are high, just check out the commercial auction scene. Sellers pay a fee and then the buyers are hit with a buyer's fee of from 10-30%. Shipping is a hidden fees Russian roulette with outside 3rd parties handling shipping and adding on pick up, packing, materials and excessive size over packaging.

parallel_artifacts_and_apothecary

·1 year ago

EBay annual gross profit for 2024 was $7.403B

In the spirit of transparency and full disclosure: i am not incentivized by ebay or any other corporate entity to shape any specific narratives in the seller community.

mam98031

·1 year ago

Owner / Operator19676 View listings

You are aware that all Ebay's financial are public knowledge. We can all get them whenever we want. And as I said earlier, the first quarter earnings reports will be out this week too.

chapeau-noir

·1 year ago

Radicalized by decency6558 View listings

THERE ARE WOMEN WHO CARRY CODES THAT TRIGGER HUMANITY. NOT BECAUSE THEY WANT TO BUT BECAUSE THEIR SOUL CHOSE TO [+/-]

What are these, then. Are they accessible to those of us with a strong animus? I confuse people.

mam98031

·1 year ago

Owner / Operator19676 View listings

@irishmichael4585 wrote:
If you think eBay's fees are high, just check out the commercial auction scene. Sellers pay a fee and then the buyers are hit with a buyer's fee of from 10-30%. Shipping is a hidden fees Russian roulette with outside 3rd parties handling shipping and adding on pick up, packing, materials and excessive size over packaging.

@irishmichael4585

Ebay auctions have not been a big thing in a very long time. They no represent about 15-18% of the 1.5+ Billion active listings on the site.

Just for clarity, you are talking about OTHER sites that charge that 10-30% fee to buyers, Ebay doesn't do that.

parallel_artifacts_and_apothecary

·1 year ago

source: https://www.ebay.com/sellercenter/resources/seller-updates/2025-january/final-value-fee#:~:text=2025%20final%20value%20fee%20adjustments,receive%20from%20selling%20on%20eBay.

EBay annual/quarterly gross profit history and growth rate from 2010 to 2024. Gross profit can be defined as the profit a company makes after deducting the variable costs directly associated with making and selling its products or providing its services.

EBay gross profit for the twelve months ending December 31, 2024 was $7.403B, a 1.7% increase year-over-year.
EBay annual gross profit for 2024 was $7.403B, a 1.7% increase from 2023.
EBay annual gross profit for 2023 was $7.279B, a 2.3% increase from 2022.

Source: https://www.macrotrends.net/stocks/charts/EBAY/ebay/gross-profit

Additionally, one of the community mentor hopefuls here stated that they were unaware of any fee increases at ebay..

Ebay published a seller update in January 2025 stating "weâ€™ll be adjusting final value fees in most categories starting February 14, 2025, with increases ranging up to a maximum of 0.35%."

Full Disclosure: i am not incentivized by ebay or any other corporate entity to shape any specific narratives in the seller community.

mam98031

·1 year ago

Owner / Operator19676 View listings

That is all old news now. Ebay will be releasing new numbers this week for the first quarter of 2025.

johnrj1226

·1 year ago

1193 View listings

Compared to what other site that is bigger than a New York second - don't name Craig List

And state exactly what the differences are by a side by each comparison. Just words won't get it.eBay readily show those selling fees by product carry and policy are pretty clear and understandable - changes a noted on the eBay ANNOUNCEMENT Overview Page - most are announced in advance - some time they screw up (aka a glitch)

See your have been a member fro 2022, have sold 11 items in the last 90 days - nice items ranging from 2 digits to 3 digits in price, decent FB of 220 as a seller, zero current listings >>> have you already made up your mind?

flp

·1 year ago

3032 View listings

While I don't like fee increases, I think they're reasonable especially when I look at the sales tax eBay collects for me on every purchase. There is no way I'd be able to do that on my own and so I'm ok with paying a little more for that convenience.

dy60609

·1 year ago

@flp wrote:
While I don't like fee increases, I think they're reasonable especially when I look at the sales tax eBay collects for me on every purchase. There is no way I'd be able to do that on my own and so I'm ok with paying a little more for that convenience.

and there is no reason why you would have to be concerned/required with possibly a few exceptions.

gurlcat

·1 year ago

What I can't figure out is what prompted you to quit now. You said you've been selling here for years, and you talk about being sick of changes and fees. But there haven't BEEN any recent changes or increases in fees. So can you at least explain what caused you to suddenly feel fed up? Did you have a recent dispute go against you, or what???

good*ole*days

OP1 year ago

No issues no disputes nothing.

Too much to get into of things that captured my awareness of dishonesty that goes on uncorrected.

Nothing wrong with rules and regulations however they seem to be directed to the honest people and the scammers go on unnoticed. I am not going to bother to post or ask anyone's opinion at this point it does not matter. I've been bashed enough.

fbusoni

·1 year ago

@good*ole*days wrote:
Too much to get into of things that captured my awareness of dishonesty that goes on uncorrected.
Nothing wrong with rules and regulations however they seem to be directed to the honest people and the scammers go on unnoticed.

@good*ole*days

Scammers are given free rein here until there is a critical mass of information collected by eBay on their behavior to ban them.

At least, that is what eBay claims. (Does anyone here really know what happens to such people? Do they in fact get banned if reported enough?)

Meantime, its really up to sellers to choose their listings and their categories wisely.

If you sell items, for example, that appeal to males between the ages of 15 and 35, you are more likely than not (according to established social science research that I've seen in the past) to get taken for a ride.

As for those who sell counterfeits: again, there is no quality control in the seller onboarding process here, so ultimately it's up to the buyer to be careful.

I'm also curious to know what it is that has driven you off the platform.

good*ole*days

OP1 year ago

I have no short answer for you and now its just water under the bridge.

Unwritten law - leave the past alone..

I will move forward and possibly continue to buy & sell and make the best of what it is.

gurlcat

·1 year ago

@fbusoni wrote:
(Does anyone here really know what happens to such people? Do they in fact get banned if reported enough?)

You can get a scammer banned for a single scam (attempt) if you know what to do, in what order.

Here's one I got banned last August:
https://community.ebay.com/t5/Selling/Beyond-Bizarre-Return/m-p/34619838#M2442374

And here's another one, from a thread started just last night:
https://community.ebay.com/t5/Selling/Fraudulent-returns/m-p/35055124#M2556323

parallel_artifacts_and_apothecary

·1 year ago

@fbusoni

hey, thank you for sharing some golden nuggets of wisdom, i got a lot of value out of your posts, appreciate it very much.

i wish i could share my fraudulent buyer experience here for the benefit of others to learn from but based on my recent experience here, i have learned that this is not a safe space to share such experiences. - no worries and no need to discuss any further.

additionally, it seems like every day sellers are sharing their fraudulent buyer experiences here so the lessons that can be taken from my unique experience are still available here if one has the time and patience to sift through all the snarkiness.

thankfully, i have found other seller forums that provide the genuine, organic and compassionate support that helps sellers thrive so i am content and grateful,

the experiences and wisdom that you shared were surprisingly helpful and insightful though, gratitude.

be well, parallel

mam98031

·1 year ago

Owner / Operator19676 View listings

@parallel_artifacts_and_apothecary

"i wish i could share my fraudulent buyer experience here for the benefit of others to learn from..." You can, just don't name the buyer and you will be just fine.

parallel_artifacts_and_apothecary

·1 year ago

i prefer to stay on topic as it is the honorable thing to do AND it is one of the community guidelines here.

i shared EBays annual gross profit for 2024 ($7.403B) because this # is relevant when assessing the seller fee increases that were enacted by ebay in February of 2025.

c'mon, it's business 101 and i'm an alchemical herbalist. knowledge is power~

also, please stop mentioning me in comments and trying to engage with me. i am truly uninterested in your perspective. i skip over most of your posts, that's why i don't usually respond to you.

Full Disclosure: i am not incentivized by ebay or any other corporate entity to shape any specific narratives in the seller community.

mam98031

·1 year ago

Owner / Operator19676 View listings

Surely you jest !!!! This thread is not about Ebay's financials.

fbusoni

·1 year ago

@parallel_artifacts_and_apothecary wrote:
@fbusoni

the experiences and wisdom that you shared were surprisingly helpful and insightful though, gratitude.

Thanks... but in all honesty, that word above made me laugh! ðŸ˜

regards

good*ole*days

OP1 year ago

If you all think everything is kosher then great for you all that do.

I know that no one holds a gun to my head to sell on eBay like I was told.

Been selling on here for years since 2012 and back then was under a business name now I have a new personal account and do not use the business name. I am well aware of all the rules and regulations I was quoted many times throughout this posting. Believe me I will not be back to the community as I was told this was my first time here. Did not everyone have a first time here? I want to Thank all of those who made it unpleasant and memorable..

fern*wood

·1 year ago

10492 View listings

Sorry you didn't feel welcome here. I didn't see the bashing in this thread that you speak of, but I've been here a long time and trust me, I've seen some bashing. Just say something with a political opinion in it and you'll see some bashing. (Don't do that, though. ðŸ˜)

I don't mind the fees too much since I really need the visibility world wide that ebay offers. I can sell locally, but FB is like pulling teeth and local auctions cost me way more and stuff sells even worse.

powell-collectibles

·1 year ago

Mixed Bag Guy AND Unofficial Mentor to the Stars2349 View listings

Are fees too high? I think that people vote with their money. If something is too expensive for what I am getting, I go someplace else. There is no gun to my head. There are other options.

parallel_artifacts_and_apothecary

·1 year ago

@good*ole*days

i agree with you and many other sellers agree with you. you will probably find those sellers on more organic "unofficial" forums though.

sometimes it helps to take a step back and recalibrate. i am enjoying a selling hiatus currently to do exactly that =>

I have been pondering what the fees i pay at eBay actually fund since they did not fund a recent refund appeal for a fraudulent buyer claim (that i was forced to pay out by ebay) which was denied after a long drawn out appeal process. $162 gone.

yesterday, i realized i should probably explore other paths beyond ebay and i've been doing that and i will continue to do that. however, another seller (in an unofficial seller forum) reminded me that everything is basically an inverted game at ebay. IF you want to minimize losses due to fraudulent returns then one needs to offer FREE returns so one has the option to recoup up to 50% for fraudulent claims which in the end keeps the schemers at bay.. it's a weird backwards game.. and it has certainly been a learning opportunity for me.

As soon as it stops being a positive experience though, i think it is important and necessary to take a hiatus and reassess. I mean, what do these fees actually fund and does it align with our values and our vision? only you can decide for yourself just like only i can decide for me..

i will leave you with the inspiring words that the kindhearted knowledgeable seller shared with me:

"Donâ€™t let them get ya down or get ya angry. That wonâ€™t help us make more money or get less returns. Youâ€™re awesome and you got this!"

ðŸ’›

be well, parallel

fbusoni

·1 year ago

https://www.ebay.com/help/policies/selling-policies/seller-protections?id=4345

@parallel_artifacts_and_apothecary

Your post brought to mind a few things, but first I'd like to know if you could share details of the fraudulent buyer claim to which you refer, if for no other reason than it might illuminate a weak eBay link that others here have not encountered.

I personally do not have a problem with eBay fees because I source items with the express purpose of having my buyers pay those fees, and they have done so since I started selling here. That is what allows me to sell on eBay in the first place. With the exception of the first item I ever listed (a book which cost me $4 and which I sold for $200), the only monies I have ever invested in my selling activities here have come from profits generated by previous eBay sales. I cannot imagine selling any other way, quite honestly.

Now, eBay has many shortcomings. Website functionality changes for no apparent reason, listing pages cluttered with "promoted listings," and in general a lack of transparency.

And lots of people come here expecting "fairness" and thinking that eBay is going to arbitrate matters with an eye to what is "right." But eBay's heavy reliance on computers and AI means that -- perhaps barring a case that requires human intervention -- judgments are not rendered on moral or ethical grounds; it's all about timelines and adherence to a mishmash of opaque policies focused on enforcement and largely designed to insulate the company from direct involvement in buyer-seller transactions.

It's hard to know where all the money goes that we pay eBay in fees. And in my personal opinion it's a fool's errand to try to even figure that out.

What I do know is that 99% of the time, this is a very hospitable selling environment, for me anyway. Mostly, I reckon, because I know what to expect.

I'm also extremely careful to sell in categories that are of interest to an older, more educated and wealthier demographic.

The eBay app on my iPhone is perhaps what I like most about this platform. eBay has always managed the financial end of things here flawlessly for me. The international shipping program is terrific. It is extremely easy to connect directly with a buyer in case of snafus. And then there is the global reach of this website.

I should hasten to add that I do everything that eBay "recommends." I fashion my listings so that they are devoid of ambiguity; a buyer need only press a button and place an order. I have a modest storefront with a video and an explanation of my policies. All my listings are organized and easy to search. My photos are crystal clear and my listing descriptions are concise, detailed and free of html. Perhaps most importantly, I offer same day / 24 hour shipping and paid 60-day returns... and that is this level of customer service that eBay rewards with a heightened listing visibility and aggressive promotion on Google and other search engines.

Then there is Article 5 of the eBay user agreement, which gives sellers like me (who "feed the beast" so to speak) an edge in case of something like the fraudulent buyer claim to which you referred above:

Screenshot 2025-04-27 at 6.16.57â€¯AM.png

I think that your advice above -- reassess when selling is no longer enjoyable -- is sound. Meantime, I think it's important to keep in mind that your experience on eBay ultimately is what you make it. regards

mam98031

·1 year ago

Owner / Operator19676 View listings

@parallel_artifacts_and_apothecary

Full Disclosure: ebay "Community Mentor" incentives as listed on website --> Mentor-exclusive benefits: private Mentorâ€™s Lounge, Direct access to the eBay Community team, including video chats, shape new Community features, exclusive Community profile badge, Invitations to exclusive events and opportunities

This has always been disclosed to the Community. You aren't offering "full disclosure". This has been publicly posted for years. I and others tried to explain this to you on a different thread, but you simply didn't believe us. I am however glad you looked into it so you can be better informed. We are not now nor have we ever been a Secret Society !!!

IF you want to minimize losses due to fraudulent returns then one needs to offer FREE returns so one has the option to recoup up to 50% for fraudulent claims which in the end keeps the schemers at bay.

You don't have to have "free returns", just a 30 day or more return policy.

As for the 50% reduction in the refund, that depends on where it lands on the schedule Ebay offers for taking a reduction in the refund you give the buyer. Ebay does sanction sellers that use this policy incorrectly.

Here are some guidelines to help you determine how much to deduct from the buyer's refund.

Condition of return	Refund deduction guidance
Excellent condition: Unused, undamaged, or unaltered All items included in the original package Factory or vacuum seal must not be broken/opened (if applicable) Original tags included & attached (where applicable) Must include provided certificates of authenticity, grading, or appraisal	No deductions
Good condition: Missing original packaging Factory or vacuum seal is broken/opened, but the item is still in its original condition Original tags included but unattached	5%â€“10% deduction
Fair condition: Missing parts Some signs of wear or use Item has been installed Item has been registered or user has not logged out of the device's account, and it cannot easily be set back to factory settings Original tags missing	15%â€“30% deduction
Poor condition: Significant signs of wear, or significantly different than how it was shipped to the buyer Missing essential parts Item is damaged, scratched, defective, or requires service or repair Missing provided certificates of authenticity, grading, or appraisal Opened items that cannot be resold (perishables, liquor, makeup) Sold multiple items but the buyer didnâ€™t return all of them	35%â€“50% deduction

Misuse of this protection

Sellers may only deduct an amount from the buyer's refund in order to recover lost value when an item is returned used, altered or damaged. Sellers may not use this protection to recoup market losses on items returned in the same condition or recoup return postage and/or restocking costs.

See the Seller protections abuse policy for more examples of activity that we don't allow.

https://www.ebay.com/help/selling/managing-returns-refunds/handle-return-request-seller?id=4115#refund_guidelines

itsjustasprain

·1 year ago

@parallel_artifacts_and_apothecary wrote:
THERE ARE WOMEN WHO CARRY CODES THAT TRIGGER HUMANITY. NOT BECAUSE THEY WANT TO BUT BECAUSE THEIR SOUL CHOSE TO [+/-]

Full Disclosure: ebay "Community Mentor" incentives as listed on website --> Mentor-exclusive benefits: private Mentorâ€™s Lounge, Direct access to the eBay Community team, including video chats, shape new Community features, exclusive Community profile badge, Invitations to exclusive events and opportunities

@parallel_artifacts_and_apothecary A little off-topic perhaps - but what in the world is this signature block of yours talking about?

jonathanbrightlight

·1 year ago

I (and I think at least one other mentor) hurt their feelings apparently at some point (I really don't know how) and now they've gone a little crazy.

itsjustasprain

·1 year ago

@jonathanbrightlight wrote:
I (and I think at least one other mentor) hurt their feelings apparently at some point (I really don't know how) and now they've gone a little crazy.

I was puzzled because 'Full Disclosure' is a term you would use when referring to YOURSELF and some possible conflict of interest or other problem that could be used against you if not revealed up front - but there is no sign that the poster really is an Ebay mentor in the first place.

As for that 'women carrying codes' line - that appears to be total incoherent nonsense.

mam98031

·1 year ago

Owner / Operator19676 View listings

@good*ole*days

"... eBay selling fees are absolutely excessive and unreasonable?" What are you comparing the Ebay fees to exactly? To consider something as "excessive" you have to have something you are comparing it to, so what is your benchmark for the Ebay fees?

While Ebay is not the cheapest site on the internet, it most certainly isn't the most expensive either. But without knowing what you are comparing Ebay to, it is very hard to accurately answer you question.

"Rules and regulations always changing for the worse for sellers." Ebay does change things on the site all the time, that is absolutely true. But all changes are necessarily worse for sellers. The new EIS program is a fantastic program for sellers.

"Punishment if you do not meet selling standards or do not sell enough items to satisfy them loosing your sellers ratings or stars - sounds like I am back in grade school. " Are you of the opinion that sellers should be able to do whatever they want, no rules or guidelines??

There are NO punishments for ANY seller do to not selling "enough". There is no such sanction that Ebay hands out.

tobaccocardyahoo

·1 year ago

5488 View listings

Some people have the ability to adapt to selling on an online marketplace and others don't.

Ebay policies and fees are not much different from the other large internet marketplaces.

You would have the same complaints on any of the big ones with lots of traffic and lots of sellers.

If you think your 100% feedback is important to anyone, you have not learned what Ebay is about and what was expected of you. US based sellers do not lose their accounts for bad FB, there are other non-public measures used to evaluate their performance. Whenever a poster on this forum points out their 100% FB we know they never really were completely here.

good*ole*days

OP1 year ago

Never said I was loosing my account for bad FB..

your answer is off the hook for what I was stating however I see on this community talk people are not allowed to have opinions without getting bashed..

dhbookds

·1 year ago

1664 View listings

Yep, there are rules on ebay and if you don't follow them, you get punished.....just like in school, just like in real life........ Go 60 mph in a 30 mph zone......get a ticket......do it a number of times, get your license suspended and insurance rates go up....... what makes you think Ebay should be any different?

good*ole*days

OP1 year ago

Good to know you also relate to eBay as a form of punishment..

parallel_artifacts_and_apothecary

·1 year ago

@dhbookds

The healthiest environments are biodiverse.

Biodiversity is the variability of life on Earth.

Not everyone is an order follower motivated by fear of punishment.

i guess that is why i believe eBay can be different, but i won't hold my breath.

dhbookds

·1 year ago

1664 View listings

Not everyone is an order follower motivated by fear of punishment.

Of course they aren't...........most see reasons for order and follow the rules for it because it's "the right thing to do" and/or in their own self interest.

liawri-75

·1 year ago

317 View listings

The problem with penalties is EB is the ONLY site I sell on that has penalties if you're below standard. I don't get notices from M*, P*, or A*.

I'm trying to find another site to sell on to replace EB. Doing OK on other sites, 0 sales in April with EB.

gurlcat

·1 year ago

@good*ole*days wrote:

I wanted to see if I am the only one that feels this way..

So I see this is the first and only time you've come to the Community. - Not to seek help when you needed it, not to give help to others who needed it, just to come and dump a page of grief and see if your misery has company?

Did you think of scrolling down a page or two, to "see if I am the only one that feels this way" or just launch right into your rant? I guarantee you could have saved yourself the time if you had bothered taking a look around here first.

good*ole*days

OP1 year ago

did you think of being more helpful and not sarcastic. no probably not.

your community seems to be mostly a click of people that just like to talk down to other people.

Makes you unimportant to me..

gurlcat

·1 year ago

Well you said you were leaving anyway right? Buh-byeeeee...

glorybells

·1 year ago

1471 View listings

@good*ole*days wrote:
did you think of being more helpful and not sarcastic. no probably not.
your community seems to be mostly a click of people that just like to talk down to other people.
Makes you unimportant to me..

A clique? No, we are a group of volunteers. Like to talk down? No, we just tell it like it really is, not tell the poster what they want to hear. Simply agreeing with someone doesnâ€™t solve any problems. I personally donâ€™t care whether Iâ€™m important to anyone else or not, but Iâ€™m not going to be a sheep and blindly agree with someone either.

inhawaii

·1 year ago

Ebay's most handsome seller.4852 View listings

@good*ole*days wrote:
Does anyone else agree that eBay selling fees are absolutely excessive and unreasonable?

No.

Of course it would be nice if their fees were lower.

It would also be nice if a loaf of bread and a gallon of milk were lower.

But we're all in business to make money.

Good luck finding a better place to sell other than ebay.

itsjustasprain

·1 year ago

@good*ole*days wrote:
Does anyone else agree that eBay selling fees are absolutely excessive and unreasonable?

Me? No. And yes I do sell on another account.

@good*ole*days wrote:
Punishment if you do not meet selling standards or do not sell enough items to satisfy them loosing your sellers ratings or stars - sounds like I am back in grade school.

In looking at your fairly good recent sales it is difficult to see what you are all honked off about. Please give us some specifics about what numbers got you all upset and what you believe the fees should be instead.

@good*ole*days wrote:
If you want to close your sellers account you also loose your ability to purchase items from your buyers account being they make you close your whole account and start over - so you loose your feedback and stars. how ridiculous. Like I said back to school and get reprimanded for things that they do not want you to do.

Well - either you want that feedback and stars or you do not. What is it that you were reprimanded for anyway? And you do understand that you do not have to close out your account - right? Just stop selling and you can continue to buy all day long. Also - as a buyer you maintain your 100% rating for free because sellers can leave you nothing but Positives. You do not get stars for buying though - except for the one star whose color is determined by your feedback number.

@good*ole*days wrote:
Not to mention shipping fees are astronomical and eBay tacks on more money by including the selling fees onto your your sale - Unbelievable!

Shipping fees are not determined by Ebay and in fact you can purchase on-line discounted shipping via them or other carriers. Their fees are based on a percentage of the buyer payment.

Now please give us some specifics on what got you so upset. Were you paying for promoted listings that you did not really need? Underestimating your shipping costs after the sale?

carlmarxx

·1 year ago

I agree The Adyen Processing fee's are high. When ebay was pushing managed payments back in 2021 . I did talk with seller Support ebay U.S supervisor rep about business why's It did make since for me to use their managed payment do to high fee's from PayPal which I have best lower processing fee's and seller buyer protections that adyen couldn't match meet. which the rep agreed . so I don't sell on here .

carlmarxx

·1 year ago

Follow up. The rep also agreed I would have to raise prices do to the adyen fee's , which business why's it didn't make since to switch from lower payment processing company to higher one . Adyen is 7 on the bottom of top 10 payment processing list . Why ebay signed with them made no since.

itsjustasprain

·1 year ago

@carlmarxx wrote:
Adyen is 7 on the bottom of top 10 payment processing list . Why ebay signed with them made no since.

How much more was Adyen charging relative to PayPal? And (you have been asked this question repeatedly) what is that "top 10 payment processing list" actually ranking? Volume? Fees? Customer satisfaction? Please give your source.

good*ole*days

OP1 year ago

Thank you for your input much appreciated! Helpful..

I just wont sell anymore which is fine with me.. I was just stating my opinion -

I certainly dont expect everyone to agree.

kensgiftshop

·1 year ago

389 View listings

@carlmarxx wrote:
I agree The Adyen Processing fee's are high. When ebay was pushing managed payments back in 2021 . I did talk with seller Support ebay U.S supervisor rep about business why's It did make since for me to use their managed payment do to high fee's from PayPal which I have best lower processing fee's and seller buyer protections that adyen couldn't match meet. which the rep agreed . so I don't sell on here .

In most categories, the fee's haven't change that much.

When I started fee's were around 13% between Ebay and Pay Pal and now they are 13.6%

carlmarxx

·1 year ago

I should have been Clear it was the category's I was dealing that fee's are higher . Far as other category's the Processing fee's I have with Paypal are still lower then Adyen .

mam98031

·1 year ago

Owner / Operator19676 View listings

@carlmarxx wrote:
I should have been Clear it was the category's I was dealing that fee's are higher . Far as other category's the Processing fee's I have with Paypal are still lower then Adyen .

@carlmarxx

What fees are Adyen charging you?

When you use PayPal what fees does Synchrony charge you?

The answer to both question is and has always been zero. Ebay is our Money Processor now as PayPal was our money processor before. Neither are banks, so they are required to have one support the Money Processing.

Just like Amazon is not a bank and they have [I think it is] Chase bank. Chase doesn't charge any seller on Amazon any fees either. It all is from Amazon.

carlmarxx

·1 year ago

I The category's that I was a dealer in ebay removed over Adyen refusing to process the payment's back in may 2021 . so I haven't sold a thing on this site . You do know Adyen is 7 at the bottom of top 10 processor payments list.

mam98031

·1 year ago

Owner / Operator19676 View listings

@carlmarxx wrote:
I The category's that I was a dealer in ebay removed over Adyen refusing to process the payment's back in may 2021 . so I haven't sold a thing on this site . You do know Adyen is 7 at the bottom of top 10 processor payments list.

I vaguely remember that period. IDK if it was Adyen "refusing" to process a specific category but a law that was preventing them from doing it at the time. If memory serves me it was just before Adyen was Licensed as a US Bank. I could be wrong about that, but it may have been caused by that.

There is rarely a complaint in how Adyen processes a payment or Ebay for that matter unless the seller is experiencing a hold on their funds for one reason or another. I don't really care much where they rank. They do a terrific job with their duties for the Ebay site.

Remind me, what category was that?

mam98031

·1 year ago

Owner / Operator19676 View listings

@carlmarxx wrote:
I agree The Adyen Processing fee's are high. When ebay was pushing managed payments back in 2021 . I did talk with seller Support ebay U.S supervisor rep about business why's It did make since for me to use their managed payment do to high fee's from PayPal which I have best lower processing fee's and seller buyer protections that adyen couldn't match meet. which the rep agreed . so I don't sell on here .

@carlmarxx

What is an "Adyen Processing fee"? Adyen is NOT our Money Processor, they are the bank that supports Ebay being our Money Processor.

Paypal is NOT a bank and also must have a bank to support them being a Money Processor. They use Synchrony Bank.

When PayPal was still our money processor they charged us 2.9% on the entire amount the buyer paid which included shipping and sales tax, plus a 30 cent per transaction fee. Ebay charged us 10.2% FVF in most categories. That totals 13.10%.

When Ebay became our money processor, they went to a simplified fee on 13.25% in August of 2020. Recently that fee increased to 13.6%.

carlmarxx

·1 year ago

https://pages.ebay.com/ebaycommerce/mtl.html#:~:text=New%20York-,eBay%20Commerce%20Inc.,State%20Department%20of%20Financial%20Services.

I thought Adyen was processing the fee's , so ebay is the processor of the payments . I did not know that . Well I'm amazed that ebay running Managed payments have lasted this long .

mam98031

·1 year ago

Owner / Operator19676 View listings

@carlmarxx wrote:
I thought Adyen was processing the fee's , so ebay is the processor of the payments . I did not know that . Well I'm amazed that ebay running Managed payments have lasted this long .

No. Adyen doesn't process fees. Why the heck would they? You just misunderstand the structure of how Payment Processors work when they themselves are not a Bank. Adyen does handle the money and would absolutely charge Ebay for their services. That is just logical. But the fees Ebay charges are fees from Ebay for selling on this site and for money processing. Adyen doesn't directly charge ANY seller a fee.

carlmarxx

·1 year ago

Thanks you for explaining it . that is very helpful . You live up to the go to person to ask for great help .

mam98031

·1 year ago

Owner / Operator19676 View listings

@carlmarxx wrote:
Thanks you for explaining it . that is very helpful . You live up to the go to person to ask for great help .

So kind of you to say. I myself continue to learn for all kinds of posters on these threads. Through civil conversation there is so much to be learned. But again, thank you.

carlmarxx

·1 year ago

Same here I like to learn from all the posters on threads and through civil conversation's do to so much too learn. .

kensgiftshop

·1 year ago

389 View listings

No, don't have a problem with the fee's.

Gave up TRS years ago, so no problems there.

No need to close your selling account, just don't list anything.

chapeau-noir

·1 year ago

Radicalized by decency6558 View listings

Once upon a time there used to be a thing called a 'broken record' - that's this subject.

good*ole*days

OP1 year ago

I meant to say they (eBay) includes the shipping fees onto your sale - so they can charge you more money for your sale and make more money from you. How absurd (unreasonable greed)...

kensgiftshop

·1 year ago

389 View listings

@good*ole*days wrote:
I meant to say they (eBay) includes the shipping fees onto your sale - so they can charge you more money for your sale and make more money from you. How absurd (unreasonable greed)...

They also include any sales tax the buyer pays.

mam98031

·1 year ago

Owner / Operator19676 View listings

@good*ole*days wrote:
I meant to say they (eBay) includes the shipping fees onto your sale - so they can charge you more money for your sale and make more money from you. How absurd (unreasonable greed)...

As does every other similar site like Ebay. Ebay has been charging the FVF since 2011. It isn't "absurd", it is NORMAL for the industry.

pikabo-icu

·1 year ago

926 View listings

@good*ole*days

You don't have to close the account so you can still use it for buying.

Just end all your listings and don't list anymore.

johnrj1226

·1 year ago

1193 View listings

They also can come back an start selling - but they start over from the beginning and have a "clean" record. I quit selling 4+ years ago - was not banished. Always made at least 46.5% GP before tax and more when the opportunities cam along (I bought really, really right). Could come back but I wont - my 6.5 y.o. grand son takes up my semi-leisure time- e.g. 3 baseball games this week. we are happy. You young folks can pick up the slack. Hint: advanced age ain't for sisses - some things you just cant control.

carlmarxx

·1 year ago