Buying & SellingChevronRightIconSellingChevronRightIcondefection rateHow do I change defection ratetwinlakesiv934View listingsPosted 2 years ago·Last reply 2 years ago 2 commentsComment Newestluckythewinner·2 years ago1158View listingsThe defect rate is calculated by dividing the number of defects by the number of transactions: # Defects / # Transactions = Defect rate The way to lower a fraction is to eitherdecrease the numerator (# defects); orincrease the denominator (# transactions) without increasing the numerator (# defects) You can't really reduce the numerator (# defects) unless you wait a year until they drop off. So your only real options is to increase the number of transactions without accumulating any more defects. ten_o_nine·2 years ago7439View listingsOne way is to have good customer service.
luckythewinner
·2 years agoThe defect rate is calculated by dividing the number of defects by the number of transactions:
# Defects / # Transactions = Defect rate
The way to lower a fraction is to either
You can't really reduce the numerator (# defects) unless you wait a year until they drop off.
So your only real options is to increase the number of transactions without accumulating any more defects.
ten_o_nine
·2 years agoOne way is to have good customer service.