Damaged return | Selling | eBay Community

marmick02 · 2025-09-23T23:54:13.350000Z

Sold item marked 925 as sterling did not have it tested as it was a reliable company, got notice from buyer ,it was not sterling and wanted refund ect when I received item a candelabra, it was damaged â€˜ as he tested it on top of the base not the bottom which means it is Now totally worthless And I could not even sell it for the intristic value of the item .ebaysaid donâ€™t worry you and he are covered to my amazement by the ebay guarantee and both are covered ,2 weeks later eBay notified me that they changed their mind ;and I will get nothing . And that I could appeal which I did ,and they said sorry were sticking with the decision ,the item sold for $1000.00 Iâ€™ve been with eBay for 24 yrs 1st time had a problem .I wouldnâ€™t mind if he tested on the bottom , but it should not have been destroyed either.What do You think!

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