Counterfeit issue | Selling

just-cosmetics · 2023-02-14T15:46:27.476000Z

have a weird issue, may be someone can explain what's going on. Yesterday I got 3rd warning on my new second account about I'm selling counterfeit product and my listing has been deleted as well as account has been cross out from a search for 3 days. I never sell anything counterfeit. All products 100% authentic and I can prove this. I sold a lot of products same brand name with 0 negative feedback or complains about counterfeit. All photo in a listing was unique, not from manufacture.And the worst thing is I can't get any help from support to understand what's going on or even send evidence that product is authentic. Funny fact, if I list totally same listing on my main 16-yers old account, its totally fine. No warning, no restriction....nothing. Support (entry level) suggested only to wait 3 days. But this is very confusing. You never know when the System decide to ban your account next time. How can I do business if this is a gamble. How can I invest money to account and promotion ( Its eBay profit) if account can be banned or restricted any time. Any thoughts?

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