eBay Community logo
    • Home
    • News & Updates
    • Buying & Selling
      • Buying
      • Selling
      • New to selling on eBay
      • Seller Tools
      • Shipping
      • Returns
      • eBay Advertising
      • Payments
      • Mobile Apps
    • Explore Categories
        • eBay Motors
        • Electronics
        • Collectibles & Art
        • Home & Garden
        • Clothing, Shoes & Accessories
        • Toys & Hobbies
        • Sporting Goods
        • Books, Movies & Music
        • Health & Beauty
        • Business & Industrial
        • Jewelry & Watches
        • Specialty Services
        • eBay Partner Network
        • Accessibility
        • eBay Developers Program
        • eBay Cafe
        • eBay Live
        • Community Mentors
      • Ask a Mentor
    • About
      • About the Community
      • Share Community Platform Feedback
      • Report eBay Technical Issues
      • About eBay
    • Community Events
      • Events
      • Seller Circle Hosts
      • Seller Circles
    • eBay Help
    All PostsDiscussionsBlogsIdeasQuestions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions
    • Buying & SellingChevronRightIcon
    • SellingChevronRightIcon
    Confused by recent request for bank statement

    I’ve been regularly selling on eBay for the past few months and already went through verification process to process and payout my sales quickly which has been fine until today.. after I made a sale I got the notification to verify my account by providing a bank checking statement. which I went ahead and downloaded a pdf from my bank account and uploaded and now I get this: “

    Your payouts are blocked while we review your account. This is a routine process to keep your account safe and takes up to 6 business days to complete. We'll email you if we need more info.”

     

    Which is kind of annoying because I was dependent on todays sand tomorrows sales to hit my account. Will this actually take 6 days?

    dayditty
    dayditty
    525View listings
    Posted 3 years ago·Last reply 3 years ago
                                           
             
    7 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    vintageglasslights

    vintageglasslights

    ·3 years ago
    1195View listings

    Same thing just happened to me.  I had a sale & immediately after the sale ebay needs to verify my bank account AGAIN!  Nothing has changed on my end, same sales, same bank account I've always had.  It makes me wonder if ebay has banking issues and this is a way of delaying payment.

                                           
    ms.rodriguez*

    ms.rodriguez*

    ·3 years ago
    39View listings

    It's a pain when they hold your holds.  Remember, if you use EBAY SHIPPING, the exact amount of the postage fee is released so that  you can print the label and ship ontime.

                                           
    dayditty

    dayditty

    OP3 years ago
    525View listings

    Definitely, the issue has been half resolved. When I logged into my payments this morning I got a message stating funds were paid directly to my bank account because there was “some issue” with my debit card. Which is so weird, nothing has changed. Everything was going smoothly for months as a seller and payouts were daily. It’s bewildering how flawed things can get with eBay. So I removed my debit card and added it back and resubmitted my checking account statement and so I wait. Because they paid out directly to my bank account I have to wait for a few business days give or take.

                                           
    monica-sells

    monica-sells

    ·3 years ago
    91View listings

    Not trying to sooth your pain, but when this "review" happened to one of my accounts, it was back to normal in 12 hours....

    not sure what triggered it, but it is all part of "the process" I guess.....

     

                                           
    dayditty

    dayditty

    OP3 years ago
    525View listings

    Yeah it’s so random and such bad timing. Anyway, I have them what they wanted haha this better go smoothly.

                                           
    kensgiftshop

    kensgiftshop

    ·3 years ago
    389View listings
    @dayditty wrote:

    Yeah it’s so random and such bad timing. Anyway, I have them what they wanted haha this better go smoothly.

     

    Hope it does for you.

    Heard some sellers have had problems and it takes a little longer.

                                           
    monica-sells

    monica-sells

    ·3 years ago
    91View listings

    just a quick observation that 'may' have triggered this...

    you appear to avaerage about $30-$40 per sale consistently

    then ...bam...you have a 250 sale

    just pointing that out as a possibility that it was a bot review, which, if all goes well, should be quick

                                           
                                                                                     
    •                                                              
    •                                                              
    •