Chat transcript attachment empty | Selling

redfivetrading · 2023-06-23T12:51:51.965000Z

When I speak to customer services it says I'll receive a chat transcript email but when I receive it the contents of the attachment is empty? I end up taking pictures of the chat window before I close it but wondering if anyone knows why the attachment I receive is always empty?

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Chat transcript attachment empty | Selling | eBay Community