Chargeback Fraud from Buyers ruining eBay and punishing sellers | Selling

blissfulessentials · 2025-11-02T03:10:23.501000Z

I am a seller in the clothes and shoes category, and virtually every item is sent to the authentication center if it qualifies. We never had any issues, but recently, the floodgates have been opened, and I've been swarmed with cases and payment disputes. The most offensive one would be a buyer who opened a payment dispute after getting fully refunded by eBay, since the package was lost by USPS from the authenticator. I even called this morning to double-check if he was fully refunded, and they confirmed that he was. The agent was just as shocked as I was that he would open a chargeback weeks after being refunded. This was also a high-value item worth nearly $1500. Fortunately, I am protected by policy, so he is trying to steal money from eBay themselves, which I am sure they won't be happy about. I have other cases and disputes as well and these cases made my INAD metric soar to extremely high percentages, and eBay restricted my account from selling in the shoe and clothing category despite the items being authenticated by them every time. It is clearly stated that I do not accept returns and all sales are final! Unacceptable!! Does anyone know if these people will get banned? It seems that it takes multiple reports despite how serious it is.

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Chargeback Fraud from Buyers ruining eBay and punishing sellers | Selling | eBay Community