can't sell because my only phone is VOIP
I've been an eBay member for around two decades. I sell maybe two personal items per year. I went to sell a new door lock recently (that I was unable to return) and was blocked because eBay said it needed to verify my identity. Oddly there's no bar to my buying anything.
I live out in the sticks in a mountainous region where the cell signal is iffy, so I've never seen the sense of paying for a cell phone. The eBay rep told me I was blocked because eBay doesn't like VOIP (voice over IP) numbers (even though that's been my same number for several years).
So United Way is getting my stuff now.
1 comment
an-57470
·1 year agois there a work-around for the VOIP phone requirement? I spent 4 hrs with ebay reps via chat and via voice yesterday. Nothing has been fixed. I put in a valid smart phone and did the text msg verification successfully. Yet I still get the same error of "we've temporarily locked your account until you verify your phone number." I've waited 24 hrs per the ebay rep and I'm still no better off. Still can't list, buy, msg, nothing on ebay until this is resolved. This is infuriating!!