Can't Renew, Relist nor put a new item for sale
Does anyone had this issue or know how to fix it? I'm trying to renew a current listing and also add new listing but every time I try, I get a message (see below). I have contacted customer service they are saying my account does not have any restrictions or holds. They opened up a case for this matter and I was told it should be fixed with in 24 hours, it's been a week and nothing is fixed I keep getting the same message and can not do anything about it. Please help on what to do, maybe someone had a same issue.
This is the message I keep getting:
In order to keep eBay a safe and trustworthy environment, we regularly review marketplace activity. As part of our review, we've temporarily placed a selling hold on your account. This hold will prevent you from listing new items.
To remove the hold on your account, please contact a member of our customer service agents who will happy to assist.
We appreciate your cooperation in confirming your information as soon as possible and welcome you as a valued member.
Please help.
Thank you.
ckimodog
·1 year ago@secondwavemarket_7
From what I can see, it appears you may be drop shipping from another retailer. This is a huge policy violation and suspension is usually the outcome.
Drop shipping and product sourcing
Did eBay ask you to provide receipts for those expensive shoes you are selling? That may be next. If you have receipts, my suggestion is to provide them with what they ask for & you may be in the clear. Here are some links that can be more helpful than eBay's customer service. I suggest you contact them and see what they can advise:
https://twitter.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
Best of luck and hopefully all works out for you.