cannot list an item to sell
We can’t list your item because it looks like it includes a phone number or email address. Contact info is not allowed anywhere in a listing, including shipping and payments fields. Repeated attempts to include contact info could lead to account restrictions. Please remove any contact info before listing your item.
{e270050-1274067x}
I have checked everything
5 comments
webpalms
OP1 year agoI finally found out why my item would not list, I had two @s in listing, changed to at instead of @ and Bingle item Listed
mam98031
·1 year ago@webpalms
What kind of number?
bdmh-enterprises
·1 year ago7 and 10 digit part numbers will often trigger the bots as well. Make sure to check item specs as well as title/desc.
mam98031
·1 year ago@webpalms
Are you saying you removed the contact info and still can no list item? What the email told you is absolutely correct.
If you are certain you have none of that info in you listing or pictures in your listings and you still can't create and post new listings, you should contact Ebay directly with the issue and let them help guide you.
On each Ebay page there is a link to contact Customer Service at the top of the page and again at the bottom of the page.
I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.
Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.
https://twitter.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.
If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.
If you are a seller outside of the US or Canada, you will need to use the Chat Option.
https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid
https://www.ebay.com/help/home
glorybells
·1 year agoIf there are any of the following symbols
@
#
*
/
The bots can misinterpret it as contact information.