Can you block a buyer from contacting you through Ebay?

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I get people now and then that don't read 'the fine print' section of my listings, then repeatedly send messages through ebay asking for answers and keep asking even after I tell them the answers are on the listing. So basically I'm asking- Can you block a user from contacting you on Ebay? I add them to my 'blocked buyers list' but that sadly doesn't stop them from bothering me in my messages regularly.

pretzelfreak

1157 View listings

Posted 4 years ago·Last reply 3 years ago

7 comments

kh-stanley1

·3 years ago

3 View listings

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

ms.rodriguez*

·3 years ago

39 View listings

ZOMBIE post from 2021. Start a new post if you have any issues. This one needs to be closed.

gotta-have-it-collectables

·3 years ago

2109 View listings

Ya!

certifiedcitynet

·3 years ago

2535 View listings

No, there is no way to block users from messaging you even if they threaten or harass you. Even calls to Ebay will not help; Ebay will do nothing to stop it.

But you can block users from buying and bidding. If they order or bid through a different account, you can cancel their bids or purchases if you catch them. Upon request, Ebay will remove their retaliatory negative feedback due to the user's violation of Ebay's policy.

Ebay does not screen prescreen users for mental illness or criminal activity. It is up to to you to deal with them.

downunder-61

·4 years ago

0 View listings

When you add a buyer to your BBL, make sure you have also scrolled a bit further down and clicked 'Block Communication' or something along those lines.

pretzelfreak

OP4 years ago

1157 View listings

I'm just a basic seller, I don't have a store or any advanced features. I'm not sure if that option is available to higher tier ebayers, but it's not available at all for me Ebay Block.PNG .

evry1nositswindy

·3 years ago

3426 View listings

@pretzelfreak wrote:
I'm just a basic seller, I don't have a store or any advanced features. I'm not sure if that option is available to higher tier ebayers, but it's not available at all for me.

Type in or copy and paste the buyer's ID right here on the page you are showing @pretzelfreak . Then click submit. Every seller has this option regardless of level of seller, store, etc.