Sold item to buyer, the item got lost in the USPS system for a while. Buyer contacted me after about a week and started calling me a scammer and accusing me of not shipping the item. I apologized for the long wait and said tracking shows its still on the way. 10 days after the item was shipped the buyer opened an INR case, I had to do something so I refunded the buyer. 5 days after I refunded, the item was delivered. And then to top it off the buyer left me neutral feedback after getting the ite...

@andreyprince When you voluntarily refund on a claim, you can't appeal it to Ebay. If this were to happen again to you, don't voluntarily refund the INR. Instead, file for a trace on the package on at the USPS sight. Keep this link for future use. https://usps.my.site.com/emailus/s/package-inquiry Go to the USPS website and call up the tracking number. Sign up for email notification for any entry made to the tracking. Contact your buyer from inside the...

Can anything be done after INR case is closed? | Selling

Discussions

Can anything be done after INR case is closed? | Selling | eBay Community