In the past three weeks I have received 3 messages from buyers stating that the item they received was either the wrong item or it wasn't as described.Example 1: Sold a size 12 pair of pants, but buyer said they didn't fit and immediately left me a negative feedback. Buyer even stated the pants were otherwise very nice, just didn't fit her. I refunded the money.Example 2: I just sold a NEW pair of snow pants I bought just to resell. Buyer's exact message, "These arenâ€™t new, s...

Returns does not mean no returns in eBay...a fact.Do returns where buyer pays for returns.Get rid of some words in your titles...'nice'...everything is nice.People will not fit in clothing sizes of Asia or Europe...not to say half of Americans are fat but it is kind of a fact.And never ignore a complaint with a buyer...just do the return even if you are right and the buyer is wrong.Telling a buyer this is what stated...just offer a refund. This is business and not personal business.You are a bus...

Buyers saying items not as described. | Selling

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Buyers saying items not as described. | Selling | eBay Community