Buyers get away with anything? | Selling

plasticrainbow1 · 2023-09-02T05:30:52.232000Z

I had an item up for sale at $180.A buyer offered $140, and I said Ok why not, decided to accept the offer.Everything I list on eBay are marked not returnable.It would be fine to ask me as many questions as you can, and I will be honest with every single question.I will provide measurements, photos, you name it.But as I am also trying to not keep what I am selling, I just made it so that I don't accept returns.Of course, under the pretense that I am being truthful and sending the correct item on the description.Most buyers usually ask me questions before they purchase because it says no return.But this particular buyer did not ask any questions so I just sent them the item.Fast forward three weeks or so, the buyer files a dispute.It was a dispute that the buyer filed with their own financial institution,and the reason for asking for a refund was "item did not match description".I tried contacting them through the dispute and by messaging the buyer what was not matching the description and I just got no answer.The financial institution decided in the buyer's favor, so now I have to pay back for whatever payout was sent to me, AND SHIPPING, AND A DISPUTE FEE(?) AND I AM NOT GETTING MY ITEM BACK.I called eBay and they said they can credit me back the "dispute fee" of $20, but that's about it.eBay also said I also don't qualify for a seller's protection, probably because I didn't accept returns. So is this eBay telling me, I can just go and buy whatever I want on this platform,file for a refund because I don't know.. it never arrived, they sent me the wrong item, etc.and I can get a full refund back? That's crazy!!And eBay takes no responsibility for the transaction? Just takes their cut of the pie and peace out?What a joke.

Discussions

Buyers get away with anything? | Selling | eBay Community