Buyer was able to escalate return to eBay hours after item delivered

Buying & Selling

Selling

How was the buyer able to escalate the return to eBay literally a few hours after I received the item back?

b-r-e-t-t

3803 View listings

Posted 4 months ago·Last reply 4 months ago

2 comments

slippinjimmy

·4 months ago

4 View listings

@b-r-e-t-t wrote:
How was the buyer able to escalate the return to eBay literally a few hours after I received the item back?

We would need more details, specifically if the buyer opened a return request, what reason was given and how was it handled from your end. Some sort of timeline would also help.

toomuchstuffagain35

·4 months ago

172 View listings

Supposedly, regardless of the return reason, the seller is supposed to have a window of time to actually open and inspect the return before refunding.