Buyer wants to provide their own Overnight Shipping Label on a purchase.
Summary: lclubg63 asked for advice on whether to accept a buyer's request to use their own Overnight Shipping Label for a $100 purchase. Most participants advised against it, citing risks such as losing seller protection, potential scams, and misuse of the buyer’s shipping account. krazzykats and others highlighted that using the buyer’s label could void protection and lead to disputes. Several contributors shared past experiences and stressed sticking with eBay's system for seller security. One participant suggested offering an eBay purchase option with overnight shipping to mitigate the issue.
Buyer wants to provide their own Overnight Shipping Label on a purchase. First time I've had the request. My item sale price is $100 with free USPS Ground Advantage shipping. Should I use their Overnight Shipping Label? Anyone experience similar or have comment in regard?
luckythewinner
·1 month agoI would never allow a buyer to change the shipping terms after a sale. If the buyer does not want you to use the shipping he agreed to, he is free to ask me to cancel the sale.
ruby_c_took
·1 month agoIf the sale hasn't finished or they haven't paid, you could offer to add overnight shipping to the listing that they would pay for as an option at checkout/or send an invoice with the cost of said overnight shipping label. You could buy an overnight label through eBay that way. If it's just about how fast they get it, then that could resolve their issue in the highly unlikely even they are not a scammer.
chapeau-noir
·1 month agoI've done this a few times and it has been fine, but I don't sell high-scam items.
stephenmorgan
·1 month ago · EditedI have done this before back in the 1990's when I controlled all aspects of the sale and received a Cashiers Check. If there was a dispute then it was between the buyer and seller to figure out what to do.
In the 2020's with eBay and Credit Cards controlling the outcome of a dispute I would not do it.
I use to send out items as soon as I had an agreement to purchase, prior to receiving payment. I won't do this any more either. There are more abundance of scams today then years ago.
dbmm-media
·1 month agono
cultureflips
·1 month agoNo, by doing this you can be scammed in many ways not to mention you void your seller/shipping protection and buyer can act like they never received it or there's a possibility if they have a stolen credit card/account they get item for free and then if actual card owner does chargeback you might get a hold for it on your account, just pass and do safer business, there's plenty of legitimate buyers out there who will buy an item straight up without any issues.
mam98031
·1 month agoNO, @lclubg63 PLEASE don't allow that to happen. It is HIGHLY likely it is a SCAM. Don't fall for it. Ebay has ALWAYS recommended to NEVER let a buyer supply the shipping label.
If the buyer is insistent about it, ask them if they would like you to Cancel the transaction. Because this is really not in your best interest. Highly RISKY Business.
vintage-camerastuff
·1 month agoIf they send you a label just use it but be sure to enter the tracking number for the sale into your ebay account for this item.
krazzykats
·1 month ago · EditedNo. Unless you know this person do not use their overnight label.
Use then label purchased on eBay for your own protection.
Your will void your seller protection if you use their label. How would you know if they are using "their" account and not a stolen one?
lclubg63
OP1 month agoThank you for the response. Your comments make sense, I will not accept their overnight label.
gloryglorygifts
·1 month agoAre you saying that if you use a label from another source and plug it into the ebay tracking, you lose seller protection? I've never heard of that.
christworks
·1 month ago@gloryglorygifts Many (if not all) of eBay's seller protections regarding shipping requires sellers to have purchased the label through eBay. Among them include INR cases where you refund and the item is later delivered.
(@lclubg63 tagging you here so you read this paragraph)
Then there is the issue if the item should get damaged during shipment. If the seller were to use the buyer's label and the carrier damaged the item, the buyer would easily be able to claim the insurance since they bought the label. They would also be able to file an INAD return. The seller would have to issue a full refund and miss out on getting the insurance money.
gone.c-33
·1 month agoThe person who purchases the label can have the package redirected, which could place seller protection in jeopardy.
Label could also be a counterfeit or bought on someone else’s account without authorization, which could cause the package to be seized and the seller would also lose a dispute there.