Buyer trying to scam me out of $3K | Selling

an-57470 · 2024-12-11T05:14:28.413000Z

I'm a 25 year casual eBay seller. I generally sell mostly recycled computers, cameras and music gear. I've maintained a near perfect record during that time of positive feedback. Last week I sold a 2023 MacBook Pro For about $3k. Buyer msg'd me asking for details that were already in the pics and description. He purchased the machine and I sent it out that morning after notification that his funds had cleared. Item was shipped via UPS and arrived on Saturday. Today he msgs me and says that what I shipped wasn't as advertised. Then he proceeds to share images of a computer that wasn't what I shipped. I can't tell exactly, but it looks like a 2016-2018 MacBook Pro (it has a Touch Bar where mine did not), and now he's asking for a refund.He's a relatively new user and has about a dozen positive feedbacks. From what I'm reading on these forums this type of scam is fairly common and it sounds like eBay doesn't protect their sellers. eBay sent a msg after the return was initiated to say that they were holding funds until this dispute is resolved, but I've already been paid out and cleared out the account eBay has access to. From what I've read in these forums, it sounds like eBay is going to side with the buyer regardless of his sketchiness and my stellar reputation. What's the recourse in these situations?

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Buyer trying to scam me out of $3K | Selling | eBay Community