Buyer returns item outside of Ebay | Selling

jujubeez46 · 2024-10-13T16:57:33.783000Z

First time this has happened so don't quite know how to handle it. Buyer returns a clothing item to me without requesting a return through Ebay or notifying me that she wants to return it. It just shows up in my mailbox. Her note says it doesn't fit. What's my next step?

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Buyer returns item outside of Ebay | Selling | eBay Community