Buyer put w____ in my mouth | Selling

iamalwaysright · 2025-12-24T21:47:52.291000Z

I had a buyer who filed in INR and admitted to giving me the wrong shipping address and the package got delivered there. It went to a different state than the buyer currently is in now. I asked her if she's able to contact the current resident of that old address and coordinate with them to get the package over to you. She replied No, she can't. She also says she really likes the item and if she's able purchase another one from me but this time to her current address. I told her yes, just go to the same listing and purchase another one. But make absolutely sure she has the correct shipping address this time. Two days later, she replies "Oh okay so how am I supposed to get my refund for the first one at ended up at my old address? Do I contact ebay and tell them my issue?" Before giving me any time to respond to her, she goes ahead and asks ebay to step in for the INR. In the comment she types a bunch of stuff explaining why she gave the wrong address in the beginning. Then she ends it with "The seller said to ask you and assured that you'll give me the refund for this." ðŸ¤¢ðŸ¤¢What?! I did no such thing. Quit putting words in my mouth lady. Should I even bother replying to her anymore since the INR got closed in my favor? In hindsight should I have mentioned that no refund will be given when I gave her "permission" to buy another one from my listing? Is it no longer common knowledge that if you're solely at fault for causing a package to be successfully delivered elsewhere and unable to be reclaimed, that you basically lost your money?

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Buyer put w____ in my mouth | Selling | eBay Community