Buyer Non Payment

So I have another question regarding non-payment from buyers.

I have taken all the available precautions to prevent this knowing that Ebay does not make immediate payment necessary for all sellers. I know they are working on it but is there anything else I can do.

I am now very hesitant to make offers to buyers knowing that they can get away with not paying and tie up my listing for 4 days. That leads to my questions...

Can I make payment necessary sooner then 4 days? Or can I cancel an order that is not paid within 24 hours without being flagged or "punished" as a seller.

bjc88

307 View listings

Posted 3 years ago·Last reply 3 years ago

3 comments

pburn

·3 years ago

329 View listings

There are only two transaction scenarios that don't require immediate payment: auctions and offers. If you're interested in eliminating unpaid transactions, you have not taken all the available precautions to prevent them, since one of the big ones is to avoid making or accepting offers.

List all items as fixed-price, immediate payment required. Do not list with the auction format.
Remove the "best offer" option from your listings or decline each offer manually--no matter how tempting it appears.
Make sure to use the cancellation process for members who don't pay within 96 hours/four days. A strike for nonpayment will be recorded on their account. The cancellation process can be done manually or you can set it to cancel for you automatically.
Set your Buyer Requirements to block any member with two or more strikes in the last twelve months--the most restrictive setting.
Add the member id to your Blocked Buyer List.

inhawaii

·3 years ago

Ebay's most handsome seller.4852 View listings

@bjc88 wrote:
Can I make payment necessary sooner then 4 days? Or can I cancel an order that is not paid within 24 hours without being flagged or "punished" as a seller.

No. On a auction or offer the buyer has 4 days. Cancel on the 5th day.

Canceling any sooner than that would be a violation.

soh.maryl

·3 years ago

110 View listings

To the best of my knowledge, the only way you can require payment sooner is to list BIN, immediate payment required.

And you cannot cancel an order that is not paid in 24 hours. ALL buyers have 4 days to pay unless you list as above.

Buying & Selling

Selling

Buyer Non Payment

So I have another question regarding non-payment from buyers.

I am now very hesitant to make offers to buyers knowing that they can get away with not paying and tie up my listing for 4 days. That leads to my questions...

Can I make payment necessary sooner then 4 days? Or can I cancel an order that is not paid within 24 hours without being flagged or "punished" as a seller.

bjc88

307 View listings

Posted 3 years ago·Last reply 3 years ago

3 comments

pburn

·3 years ago

329 View listings

List all items as fixed-price, immediate payment required. Do not list with the auction format.
Remove the "best offer" option from your listings or decline each offer manually--no matter how tempting it appears.
Make sure to use the cancellation process for members who don't pay within 96 hours/four days. A strike for nonpayment will be recorded on their account. The cancellation process can be done manually or you can set it to cancel for you automatically.
Set your Buyer Requirements to block any member with two or more strikes in the last twelve months--the most restrictive setting.
Add the member id to your Blocked Buyer List.

inhawaii

·3 years ago

Ebay's most handsome seller.4852 View listings

@bjc88 wrote:
Can I make payment necessary sooner then 4 days? Or can I cancel an order that is not paid within 24 hours without being flagged or "punished" as a seller.

No. On a auction or offer the buyer has 4 days. Cancel on the 5th day.

Canceling any sooner than that would be a violation.

soh.maryl

·3 years ago

110 View listings

To the best of my knowledge, the only way you can require payment sooner is to list BIN, immediate payment required.

And you cannot cancel an order that is not paid in 24 hours. ALL buyers have 4 days to pay unless you list as above.