Shipping heavy items is risky due to if they file a INAD, you get stuck for shipping both ways. You can apologize and hope for the best. If she talks about a return after receiving the item, I would say, "sorry you are not pleased with your purchase, please return for refund". Put the ball back in the buyer's court and see what they do. And as you know, never list anything else you can't readily ship within your handling time. Steadfast rule of thumb. Hopin...

Buyer mad about shipping time | Selling

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