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Buyer left a glowingly positive neutral feedback. Should I bother trying to get it revised/removed?
Had a newbie eBay buyer with 0 feedback left me a neutral with a glowingly positive feedback comment.
I know, it's just a neutral and it doesn't affect my percentage and no longer counts against me. But still, it still kind of hurts.
Should I try to get it revised/removed? eBay probably won't remove it, so I'm probably stuck to contacting the buyer and pleading for a revision (which I hate doing). Do you guys have any tips of what I should write to this buyer?
5 comments
kh-stanley1
·2 years agoHi everyone,
Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.
Thank you for understanding.
bashort
·2 years agoI would not ask to get it removed, no one reads positive feedback, buyers only read neg and neut feedback, what you have is a a glowing buyer endorsement that other buyers will actually read.
ckimodog
·2 years ago@romanmaldonado
This thread is over 3 years old and most likely will be closed &I doubt many here won't reply. Should you have any concerns or issues it's a good idea to start your own thread to get the help & advice you need for your specific situation.
soh.maryl
·5 years agoIt's doubtful that eBay would remove it since it isn't a negative. Buyer may be new and not exactly understand the rating system. Personally, I would leave it alone sice it does not affect your percentage. It is, of course, entirely up to you.
romanmaldonado
·2 years agoAt least contact seller and ask if they meant to leave neutral that you are use to getting positive and let them know how important feedback is to you a serious seller. It might have been accidentally. You might want to mention that neutral is like negative to a lot of people and buyers may not read the positive feedback only look at rating with neutral. It can encourage them in future to slowdown and show care. They may really be new and had no idea. Some people refuse to leave positive anything if given option of neutral if this is case you have educated them.