Buyer is asking me to contact their local USPS
Buyer is asking me to contact their local USPS. The item they bought required signature/insurance. They were not home when they tried to deliver. He asked me to contact their USPS.. I explained they will try again if nobody is home. They replaced asking me for the address to THEIR local USPS in North Carolina... I live in Los Angeles.. is this a scam attempt? They have 3 feedback score 100% so they are probably not sure how it works..
12 comments
vintage-camerastuff
·2 years agoThere are many people in the United States that have never set foot in a post office. They don't know where they are or what they are supposed to do when they get there. I have known people who don't know how to pay a bill by sending it through the mail or have no idea where to place the stamp on an envelope. So it is no surprise that your customer doesn't know where or how to contact the local post office.
12345jamesstamps
·2 years agoWould I email them back? Probably not.
I would let them do what they want to do.
USPS certified mail does usually require a signature...but not all mailmen follow that.
Insurance on certified mail...nope.
I actually asked these questions today at the post office...how funny.
Well, there is a charge for insurance which I said no....a letter..like I think 3 bucks or something.
a_c_green
·2 years agoTo do... what? I don't see any recent sales of yours that would come close to the $750 minimum for requiring Signature Confirmation. If it was shipped with SC anyway (you can add insurance, but that in itself does not trigger a signature requirement), then he will need to visit his post office.
If the carrier dropped off a delivery attempt notice, he may have also checked options that would allow the recipient to sign the notice for a drop-off the next day, but more likely the recipient is going to have to go to the PO to sign for it. They'll hold it through next weekend at the least.
kensgiftshop
·2 years agoI don't see any item you sold that required a signature.
If you were going to require a signature, did you mention it in your description?
12345jamesstamps
·2 years agoCertified mail usually gets a signature in the USA. But not all mailmen follow it.
Just like USA registered mail usually requires a signature.
But should it be required in the description...when it is an added safety net? I would say no.
And those items over $750. should it be mentioned in the description it requires a signature per eBay?
kensgiftshop
·2 years agolegalbeagle52
·2 years agoIt doesn't sound like a scam. I think you said it yourself, they may not be sure how it works. Over the years, I have called the buyers post office plenty of times. In Chicago, they won't even pick up the phone, but many of the smaller local post offices are so helpful. I've rectified many problems by calling .... locating missing packages, stopping packages from coming back to me & damaged package issues. A few times, the postal workers have even called me back the next day, when they figured out the problem.
If you were so inclined, I don't see any problem calling for your buyer. After all, you know exactly what to tell the PO. Not everyone is good on the phone or communicates well. The other thing to do is, if you can't get anywhere by calling, I would suggest to the buyer, if at all possible, to go into the post office. That recently helped out a buyer of mine, that didn't receive their "delivered" package.
stuff4divas
·2 years ago@legalbeagle52 hi home girl, good post 😠I too have made the same experiences with my local Chicago post office(s)
legalbeagle52
·2 years ago@stuff4divas Hi! You are so sweet, thanks for the compliment! ðŸ˜
It took me a minute about home girl LOL ... I didn't realize that you were in Chicago too. We could really trade stories about our post offices here. CS is atrocious in person, but they really do get our packages where they need to go. It's amazing since we were voted 'the worst in the country' a few years back. But I haven't had that many problems with my own packages, not trying to whammy myself 🙂 I'm on the north side, very close to Wrigley Field. When we won the World Series, we heard them yahooing into the wee hours of the morning, we're that close!
If a signature was required and the buyer was not home to sign the postal carrier would have left a notice that item will be redelivered or they would be required to pick up the item at the postoffice.
No need for you to contact the post office, its not your responsibility.
stuff4divas
·2 years ago@infinitystoned did u purchase signature confirmation? or did the shipping method used require it? if so, then it isn't a scam.
yes, a seller can call a buyer's local post office for various reasons, but so can the buyer, and in this case, it would be more appropriate for the buyer to contact them.
4pawsup*
·2 years agoThey can google their local post office to get the address and number if there is one. I would not contact their PO. I would decline saying that is against policy as only the recipient can claim a package.