Buyer in China, using freight forwarding service
I recently sold an expensive GPU on Ebay. The buyer is listed in China but his address is in OR. I shipped the item the next day after purchase & forwarded all tracking info & snip of the receipt to the buyer. The item is scheduled to be delivered tomorrow. The buyer messaged me today & said 3 packages that were to be delivered were refused & sent back to the sender & that he was worried the same will happen with the order I'm sending him. He included snips from UPS from 2 different addresses in OR showing that UPS indicated the delivery was refused/not needed by the reciever.....
I'm not sure if this is some sort of scam & tried to research it online but did not find example of address refusing delivery....
The buyer has 382 feedback, all positive & many within the last month....
I told him I'm not sure how to help him other than to direct him to whatever company is running his rental mailbox to try & figure out why they are refusing delivery of packages....
Any help is appreciated....GPU was $2K
meme6253
·8 months agoI agree with mamacassidy, That is the best answer for your given circumstance.
fullers_uk
·8 months agoI have had this before, after doing some digging I found out the buyer had not set up an agreement with the freigh forwarder so the freigh forwarder refused it on another occasion the buyer had an account with the freight forwarder but hadnt paid the monthly service and and had no registered payment with the freight forwarder to fund the onward shipping charges.
Be wary of the forwarders in Oregon, theres a lot of them, they use Oregon because theres no state tax on buying.
mamacassidy
·8 months agoI doubt it will be delivered tomorrow because it's Saturday. In the times I've sent items to freight forwarders, the tracking on Saturday will say something like "moved to next business day".
Since it's over 2K, I'm assuming you got signature confirmation? If your tracking shows delivered (presumably on Monday), you will be covered by ebay.
If for some reason the delivery is refused, it will be returned to you. The ebay money back guarantee for the buyer is voided if an item is refused, so technically you don't even have to refund the package. However, once you get the item back, I would recommend refunding the purchase price minus any shipping charges/ fees so they are not tempted to open a chargeback.